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Verifierade recensioner
Läge och interiör4.2
Bekvämligheter4.2
Service4.4
Renlighet4.3
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Alla recensioner(87)
Positiva recensioner(77)
Recensioner med foton/video(44)
Utmärkt vistelse!(28)
Utmärkta rum(22)
Utmärkt pool(22)
Utmärkt service(21)
Elegant miljö(11)
Dåligt fungerande luftkonditionering(9)
Negativa recensioner(10)
Gästanvändare
Pool Access Green Wing
Bodde på apr. 2024
Ensamresenärer
8 recension
5.0/5
Enastående
Publicerades 30 apr. 2024
My first trip to Thailand as a solo traveller the hotel with a lot better than I thought my room was clean and modern. I was in the green wing as you open the door you got the pool right outside with comfortable benches which I thought was amazing. The bed is Not as comfortable but no complaints with breakfast and customer services was amazing they really helpful. The garden is clean. The area is is good as well. You’ve got local shops and supermarket. You can exchange currency outside so I was happy with my stay 
Översätt
Svar från boendet: Dear Sir, We appreciate you taking a moment and sharing your feedback. I am thrilled your service expectations were exceeded throughout your stay. Making us your hotel of choice truly motivated us to continue to deliver an exceptional and memorable stay.And you can contact with our front desk for extend stay.Due to have busy period during holiday this periods. With Kind regards, Sakarin Livakorn
Anonym användare
Svit med pool
Bodde på apr. 2024
Par
1 recension
4.7/5
Otroligt
Publicerades 2 maj 2024
Staffs were friendly n polite, environment was clean and neat.
Översätt
Svar från boendet: Thank you so much for your favorable rating and positive comments of our hotel and services. We are pleased to see positive ratings as it reminds us that we are focused on the right direction and achieving our number one goal of caring for each and every guest. Your kind comments are very much valued and appreciatedWith Kind regards,Sakarin Livakorn
Lynn
Pool Access Blue Wing
Bodde på juli 2024
Familj
1 recension
4.7/5
Otroligt
Publicerades 7 aug. 2024
Great resort , swimming pool off the decking was wonderful , spa massage and package was exceptional , it was the most professional spa treatment I received in my 3month in Thailand . Breakfast was very good great variety . Staff were so welcoming and helpful . Room was a good size but the bed was hard . Room service food was fabulous . 10/10
Översätt
Svar från boendet: We refer to your recent stay with us and very much appreciate your comments regarding your stay at Access Resort Villas Hotel. It is always a pleasure to receive overall positive feedback from you. Good to hear that you appreciate the warmth you felt from us with great intitial friendly staff, We will definitely share your comments with them and our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and products. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warm Kind Regards,Sakarin Livakorn
Barry
Pool Access Green Wing
Bodde på apr. 2024
Par
1 recension
4.7/5
Otroligt
Publicerades 23 apr. 2024
Great place to stay, swimming pool right up to our room. Very friendly and helpful staff. Great value, a beautiful hotel, and very well kept. I would recommend
Översätt
Svar från boendet: Dear Barry,Many thanks for taking the time to share your great experience at Access Resort & Villas Hotel.We're very much delighted to read for your review that you had enjoyed with us.We will share your kind review to our team. It is always a pleasure to have you as our guest and We look forward to welcoming you back again when you next travel to Phuket. With Kind regards, Sakarin Livakorn
Gästanvändare
Pool Access Green Wing
Bodde på okt. 2023
Familj
1 recension
2.5/5
Publicerades 29 okt. 2023
This is my second time to choose this resort. Unfortunately, air conditioner is still insufficient and no tooth brush provided without notification. Location is far away from the down town as well.
Översätt
Svar från boendet: Dear Valued guest, Many thanks for your feedback during your experience holidays .We will share your comment to our team and We will use your feedback on the matter to guide our products for future improvement . Waiting for your return in the near future. With Kind regards, Sakarin Livakorn
Gästanvändare
Pool Access Blue Wing
Bodde på aug. 2023
Par
1 recension
5.0/5
Enastående
Publicerades 26 aug. 2023
Perfect place to stay ❤️ Rooms were very spacious, breakfast was plenty to chose from, the surroundings were great, pools were very clean. All staff were very helpful. Mini mart was close by to stock up on snacks etc. I recommend Access Resort & Villas.
Översätt
6/7
Svar från boendet: Dear Value guest.Thank you for taking the time to share your postive experience at Access Resort.We will ensure that your feedback is shared with our team.We value your patronage and sincerely look forward to welcoming you back.
Jason
Pool Access Green Wing
Bodde på mars 2023
Ensamresenärer
1 recension
1.2/5
Publicerades 15 mars 2023
I booked because this hotel had good reviews, and on *********** the hotel was listed as 5 stars. I would not even give the hotel 1 star. Blood on shower curtain, stained bath rob, the rooms are in very poor condition and are not maintained. The cleanliness of the room was not good as you can see from the pictures. I could not fault the staff who are professional however would stay at a backpacker hostel over this hotel/resort any day of the week. I don’t like writing negative reviews but if I knew what I did now I would have never booked.
Översätt
6/20
Svar från boendet: Thank you for your review for your constructive comments.We reqret to read of your disappointment experience and terrible sorryfor any inconvenience caused.We will use your comments on the matter to guide our products for future improvement
Shane Robo
Pool Access Green Wing
Bodde på aug. 2023
Ensamresenärer
2 recension
4.2/5
Mycket bra
Publicerades 7 sep. 2023
A great older style resort from the hay day, and they are trying hard to maintain an ageing resort, but still great value 😁
I am a father of a 9yr old girl and I love kids BUT….
kids jumping around and screaming out the front of my pool access room for hours whilst trying to relax when I am sure the website says no children?????
Översätt
Svar från boendet: Dear Shane Robo,Thank you for your review for your constructive feedback.We regret to read of your disappointment experience and terribly sorry for any inconvenience caused.We will use your feedback on the matter to guide our products for future improvement With Kind regards, Sakarin Livakorn Front Office Manager
Mrs Hassan
Pool Access Blue Wing
Bodde på okt. 2024
Familj
4 recension
5.0/5
Enastående
Publicerades 11 okt. 2024
Very good condition
Översätt
Svar från boendet: Dear Mrs.Hassan,Thank you so much for staying with us and taking the time to share your very kind feedback. I am delighted your stay turned out great, and the team provided exceptional level of service. It is so nice to learn you had a memorable stay with us and we would like to sincerely thank you once again for your kind patronage.With Kind regards,Sakarin Livakorn
Gästanvändare
Bodde på juni 2023
Par
2 recension
5.0/5
Enastående
Publicerades 21 juli 2023
We arrived at the midnight but there was still staff to help us checked in,
The swimming pool is just and the whole enviornment will makes you feel relax and have a great holiday mood. The bed is amazing and we slept very well there.
The location is just reasonable, there are lots of shops you just need to have 10mins walk. If you have car there are parking space as well.
We love karon beach more as here is just less people than patong beach.
Översätt
Svar från boendet: Dear Valued Guest, We refer to your recent stay with us and very much appreciate your comments regarding your stay at Access Resort & Villas . It is always a pleasure to receive overall positive feedback with an excellent rating score. Good to hear that you appreciate the warmth you felt from us and recommended our hotel. We will definitely share your comments with our team, We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and products. Thank you again for sharing your experience, and we hope your next visit .KInd regards,Sakarin
Gästanvändare
Pool Access Blue Wing
Bodde på jan. 2023
Familj
1 recension
4.2/5
Mycket bra
Publicerades 21 jan. 2023
The hotel is in a good location about a 10 to 15 minute walk to the main centre of Karon and the beach. Plenty of bars and restaurants closer to the hotel though.
Room was spacious and kept very clean each day. Pool/beach towels were provided and changed regularly. The direct pool access was lovely. Could sunbathe on the patio. And just plop into the pool anytime , day or night. In the section we stayed in the pool lights weren't working for the duration of our stay ( 6 nights ) so even though it was possible to swim at night the pool was not lit up .
There were quite a few mosquitoes, but that's not the hotels fault and they did provide spray/repellent.
The bathroom was a little tired looking but was very clean and the shower was hot and powerful.
We did not enjoy breakfast, although there was lots of choice it wasn't really to our taste. I think it could be improved by using better quality produce . There was the option to have freshly cooked omelette but only one person cooking so most times quite a queue. Also a couple of times when we went for breakfast there were no tables free to sit at .
There is a free shuttle into Karon twice a day 10am and 2 pm and taxi is available either through the hotel, on the street or using grab app.
The staff were all lovely and very helpful
Overall a relaxing and enjoyable stay
Översätt
Svar från boendet: Thank you very much for your fantastic and positive comments toward Access Resort & Villas in comment, We appreciate your constructive feedback and we constantly strive to improve our overall guest experience and to guide future product and service improvements.We do hope we will have the opportunity to welcome you back again in the future .Best regards,Sakarin
Gästanvändare
Pool Access Green Wing
Bodde på juli 2022
Familj
1 recension
5.0/5
Enastående
Publicerades 17 juli 2022
It was a great stay! Every staffs are cheerful n willing to help. We always feel welcoming ! Room are clean n pool is just one step away!
The spa can be better .
Översätt
Gästanvändare
Pool Access Green Wing
Bodde på feb. 2023
Familj
74 recension
4.0/5
Mycket bra
Publicerades 26 mars 2023
A long way to the beach, for some days is ok
Översätt
Svar från boendet: Dear Valued Guest,We refer to your recent stay with us and very much appreciate your comments regarding your stay at Access Resort &Villas.We do look forward to having the opportunity of being able to welcome you back again when you have plans to visit Karon beach.With Kind Regards,Sakarin
Svar från boendet: Thank you very much for your review of your recent stay at our hotel. Your constructive feedback is extremely valuable to us as we strive to improve with each and every guest comment.. Please be assured that your comments were taken to heart, and I have looked into the situation personally and shared to the department concerned to ensure improvements are made and corrective actions taken. We thank you once again for taking the time to write and share your constructive feedback. Hoping we will the pleasure to welcoming you back one day soon at Access Resort Karon Beach
Svar från boendet: I appreciate you taking a moment and sharing your feedback. I am thrilled your service expectations were exceeded throughout your stay and you enjoyed our rooms and facilities. Making us your hotel of choice truly motivated us to continue to deliver an exceptional and memorable stay. Thank you again and can't wait to welcome you backWith Kind regards,Sakarin Livakorn