Dinso Resort & Villas Phuket, Vignette Collection

Everything is great, the design, decoration, concept are very nice and detail, the room is nice and great to have few rounds of happy hour throughout the day, and also great experience at 6pm ritual ceremony at the pool, and the elevator ride to villas and top floors also a great add on if staying there. The location is about 10 to 15min walking distance to patong joycelyn mall, I think everything is good, but just hope to improve the step to the bathroom, I got tripped twice and not sure why it has such design which is hazard to walk in bare foot.

Perfect breakfast and wellcoming. Location is a bit  outside and shuttles are unsufficiant.

The hotel’s design is unique, front desk staff were excellent, breakfast was delicious, and room decorations for our birthday and honeymoon were a nice touch,the view was great. However, after leaving the hotel, my wife told me that ordering room dining via QR code at night repeatedly failed with errors, so she calling the restaurant, the staff answering the phone told her to use the QR code, but when my wife explained the error message (that staff who seemed to have a Middle Eastern/Indian accent sounded somewhat impatient )since our native language isn’t English, the staff’s tone seems was unfriendly. When the food was delivered, the staff (who was friendly) again suggested using the QR code to order, which made us feel quite helpless—it felt like they thought we didn’t know how to use the QR code, when in fact it was your system error. At check-in, we were told members get a 20% dining discount, but it wasn’t applied at checkout. Since my wife handled the checkout, I only realized this after we had left the hotel. Overall, the hotel was great, but I hope you can be more friendly and patient with guests whose native language isn’t English.

Awesome! Beautiful view like fairy tales. It’s unreal!Nice service. And the breakfast is quite good too👍

Upon arrival, the flower bath wasn’t set up as we were promised in the email. After emailing the staff, they eventually came to arrange the bath and an anniversary cake. However, we had already left our room and returned late at night to find the bathtub water cold (a wasteful oversight) and the cake left uncovered, which attracted lots of ants. What was meant to be a romantic surprise turned into a shocking ordeal—we spent hours worrying ants had infested our clothes and belongings. Additionally, for a resort hotel, it’s unacceptable that no activities were offered on Sunday morning, especially since we were only staying one night. As it rained crazily, it’s impossible to swim so I didn’t use the hotel amenities. Had I known about these issues beforehand, I would never have booked this hotel. The environment, breakfast and staff are nice but I deeply regret my stay here for this price and cannot recommend it to others. p.s. city view room means facing the Phuket city side, can’t see the pool at all. The view is soso so I didn’t take a pic at all.

What a lovely hotel . It has great amenities, I particularly liked the pool area and the bed was comfortable. Check in was fairly easy and they were incredibly helpful with luggage, I didn’t lift a finger. The room was clean and the service was amazing. I do think the room is a little small . Overall a good hotel .