Veranda Resort Phuket, Autograph Collection (Marriott International)

This resort is amazing! I love the vibing here and the sunset like this made everything worth it. But the F&B team better work harder. The taste of food is below average.

Everything was Excellent!! 😍 Hotel is new with soft opening period, not tet 100% complete

I'm really looking forward to my stay in this tranquil location! I can already tell that the people are going to be absolutely fantastic, and I've heard amazing things about the breakfast. However, I’ll need to keep a few things in mind. I’m curious to check out the room views; I’ve been warned that the front view of the ocean might be partially blocked and that you might only get a decent glimpse if you stand up. If I’m hoping for a clear ocean view, I’ll need to remember not to book a room with pool access but rather one with just a balcony. It seems like the better option might be the suite that offers a genuine front ocean view. I also plan on being mindful about cleanliness during my stay. I’ve heard some concerns about hair in the beds, stained sheets, and bathrooms that might not be up to par. I'm hoping for a better experience, so I’ll certainly keep that in mind!

The only positive aspect is the room. The room is very beautiful, and I was even upgraded to a room with a balcony and a view of the sea and the pool. However, be aware: This hotel is not suitable for people with disabilities or elderly guests. There are no direct elevators from the lobby to the rooms—you have to take two separate elevators, and to reach the second one, you must navigate through a maze-like path. Cleanliness: People left a garbage bag in a hallway, and it remained there for four days without being collected. Pool area: There are no umbrellas by the pools, so the sun beats down on you, making it quite unpleasant. Breakfast: Absolutely terrible. The coffee comes from an office-style coffee machine, and if you want a proper barista-made coffee, you have to pay extra—even in a so-called 5-star hotel! The buffet is dull, repetitive, and extremely disappointing. Restaurants and bars: It’s no surprise that they are empty. Even during happy hour, there isn’t a single soul, and the staff just stand around. On top of that, everything is extremely overpriced. Beach access: There is no direct access to the beach—you have to go down a lot of stairs under the scorching sun. There are beanbags on the beach, but if you want towels, you have to walk to a designated station, sign for a certain number of towels, and then return them afterward. Bottom line: I do not recommend this hotel. I am extremely disappointed!

It will be a great hotel when all construction work is completed it’s a bit noisy at the moment

Very nice hotel and good price