Andamantra Resort and Villa Phuket

Check-in process took forever!!! Went there in mid-December, high season. The queue was long and my check-in was handled by 4 different staffs (1 gave me form to sign, the manager then assigned the room, 1 more collected deposits, 1 more created the key)- overall took about 10-15mins not including the queue time. I just think the check-in system poorly managed. A lot of customers were complaining. Aside from that the hotel is beautiful. Swimming pools were lovely, all facing the Patong Beach and sunset. Some areas of the hotel (e.g stairs) could be maintained cleaner. Spa was superb! Spa buffet for 2 hours amounted to just S$50 (1,350 baht) and you can choose two options between body massage, body wrap, body scrub and facial. Totally worth it! Spa staffs were professional. Have read other reviews and the conclusion to me is that hotel overall experience is hit and miss. Recommended to stay maybe only during low seasons.

Huge resort, great views from balcony, the bathtub on the balcony was a nice touch, but the overall cleanliness could be better, and expect waiting time for the shuttle service going up and down within the resort compound.

Stay at this place at your own peril? It doesn’t have good reviews if you read up over it. We were lucky as had a good cleaner who serviced the room well which we were grateful however one day it wasn’t done while we were out and had to wait for it to be completed. The breakfasts offered were tasteless and boring after seven nights there became fed up with them. As of being picked up on time when we wanted to go to the airport that didn’t happen so had to walk suitcases down the hill to the entrance to be in time for our shuttle. Lucky for us we weren’t so high up so it wasn’t far to walk. The views are lovely however the location is quite a walk to Phuket township. If I went back there I’d stay somewhere else? The staff not exactly friendly or that helpful mostly meaning the front reception staff. I certainly told management the day I left what I thought of the place. You can do better staying elsewhere for the same money. The problem there is they want to expand building doing that but the current rooms offered are rustic and in parts shabby need updating. They need to perfect their service and improve what they own rather than being greedy to expand. Certainly not a four star place or worth what you pay? You can see from my photos not exactly ocean view from room? Stay there at your own peril?