Sugar Marina Hotel - Fashion - Kata Beach recensioner

Svar från boendet: Dear Anfen_,Thank you for taking the time to leave a review of your recent stay with us. We are thrilled to hear that you found our facilities, sanitation, environment, and service all to your satisfaction. We strive to provide our guests with the best possible experience, and it is always wonderful to hear when we have succeeded.Thank you again for choosing to stay with us, and we hope to welcome you back in the future.Best regards,Sugar Marina Team

Svar från boendet: Kära gäst, Tack för att du tog dig tid att lämna en recension av din senaste vistelse på vårt hotell. Vi är ledsna att höra att din upplevelse inte motsvarade dina förväntningar. Vi ber om ursäkt för de problem du upplevde med duschen och hårtorken. Vi förstår vikten av att tillhandahålla grundläggande bekvämligheter till våra gäster, och vi kommer att arbeta för att dessa problem inte uppstår i framtiden. När det gäller restaurangen förstår vi att våra priser kanske inte är lämpliga för alla gäster, och vi uppskattar alla specifika feedback som du kan ge om hur vi kan förbättra våra priser eller menyerbjudanden. När det gäller transporter erbjuder vi en mängd olika transportalternativ till våra gäster. Vi kommer att se över vår prissättning för att säkerställa att den är rättvis och konkurrenskraftig med andra alternativ i området. Tack igen för din recension, och vi hoppas att vi får möjligheten att välkomna dig tillbaka till vårt hotell i framtiden.Sugar Marina Team

Svar från boendet: Dear Jane-Xu-,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We take guest feedback very seriously, and we have addressed the issues with our maintenance and housekeeping teams to ensure that they are resolved promptly.We are glad to hear that you found the beach towels to be convenient, but we understand that the policy for changing them may not be convenient for all guests. We will take this into consideration and see if we can make any improvements to our policies.Thank you again for your review, and we hope to have the opportunity to welcome you back in the future.Best regards,Sugar Marina Team

Svar från boendet: Dear Antti,Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed our hotel's convenient location near the beach and local shops. However, we are sorry to hear that the cleanliness of our swimming pool and public areas did not meet your expectations. Please rest assured that we have taken note of your feedback and will work with our team to improve in this area.We appreciate your feedback regarding the cleanliness of your room and the quality of the bedding. We will continue to prioritize cleanliness and maintenance in all areas of the hotel to ensure our guests have a comfortable stay.Regarding the changes in the area, we understand your concerns and hope that you were still able to enjoy your stay with us. We strive to make improvements where possible and appreciate your feedback.Thank you for choosing our hotel and we hope to have the opportunity to welcome you back in the future.Best regards,Sugar Marina Team

Svar från boendet: Dear wiliamlin,Thank you for your feedback. We are sorry to hear that your experience with us did not meet your expectations. We appreciate your feedback on the mosquitoes and insect control, and we will take immediate steps to address this issue. We apologize for the inconvenience caused by the noise of the air conditioner, and we will also look into this to ensure that our guests have a peaceful night's sleep.We appreciate your honesty and hope that we have the opportunity to welcome you back in the future to provide you with a better experience.Best regards,Sugar Marina Team

Svar från boendet: Dear Guest,Thank you for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that our service staff went above and beyond to ensure the safety of your belongings, and we will make sure to pass on your kind words to our team. We are glad that you enjoyed your stay with us and we look forward to welcoming you back in the future.Sugar Marina Team

Svar från boendet: Dear Candy,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed the location, the communication with our staff, and your stay with us. We look forward to welcoming you back.Best regards,Sugar Marina Team

Svar från boendet: Dear Fauzan,Thank you for sharing your feedback. We are glad to hear that you enjoyed our prime location near Kata Beach and found the room spacious.We also appreciate your suggestion regarding the breakfast and are happy to know that Phisut was able to assist you in enjoying it. Your comments on amenities are valuable to us, and we will work on improving them for a better experience.We hope to welcome you back for another enjoyable stay.Warm regards,Sugar Marina Team

Svar från boendet: Dear Guest Thank you for your review. We're glad you enjoyed our location in Kata. We appreciate your feedback on the room and shower and will take it into consideration for improvements. We hope to welcome you back soonSugar Marina Team

Svar från boendet: Dear Guest?Thank you for your kind review! We're delighted you enjoyed our hotel's nice location near Kata beach and found our restaurant to be really nice. We look forward to welcoming you back soonSugar Marina Team

Svar från boendet: Dear Lily Maggs,Thank you for your review. We're glad you enjoyed our proximity to the beach but are sorry to hear that the condition of the hotel did not meet your expectations. We value your feedback and will consider it as we plan future renovations.We hope to have the chance to welcome you again for an improved stay.Happy New Year!Sugar Marina Team