francescacN3643AH
25 juli 2022
A complete scam. Upon arrival, the hotel room was covered in food crumbs, every surface was disgusting, and the smell was horrid. The photos online were anything but accurate to what I experienced in person. After 20 minutes of being in the room, I could not stand the filth anymore and went downstairs to ask for a refund and to cancel my reservation. The staff was the most disrespectful and rude group of individuals I had ever interacted with in my many weeks here in Thailand. The female manager who wouldn’t provide her name to me proceeded to use the excuse that I should understand what “for the price of the room, this is what to expect”. Since when has the price of a hotel room dictated what a basic level of cleanliness is? There was not a single ounce of professionalism amongst the staff, so if you are even considering this hotel, take this advice and do not stay here. If I could rate it less than 1 star, I would.
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