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Verifierade recensioner
Läge och interiör4.2
Bekvämligheter4.5
Service4.4
Renlighet4.6
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K
Deluxe-dubbelsvit
Bodde på nov. 2024
Par
1 recension
4.2/5
Mycket bra
Publicerades 19 nov. 2024
Hotel was great, amazing pool, nice lil gym and sauna, the room was clean, and the breakfast was nice! Would definitely visit again!
Översätt
Svar från boendet: Dear Value Guest, Thank you so much for taking the time to share your recent experience at our resort your kind words and appreciation of our resort include pool, gym, sauna and room. your compliments mean a lot to them and serve as a valuable encouragement to our entire team. we strive to provide exceptional service, and your recognition of their efforts means a lot to us, so we’re delighted that you enjoyed yours. Your feedback motivates us to continue providing top-notch services. We hope to welcome you back soon for another excellent experience! Warmest regards, The Diamond Resort Team
Gästanvändare
Deluxe-dubbelsvit
Bodde på nov. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 10 nov. 2024
Nice location, close to boat avenue and bang Tao beach having shuttle bus service, breakfast was nice, big pool,lovely staffs
Översätt
Svar från boendet: Dear Value Guest, Thank you so much for taking the time to share your recent experience at our resort your kind words and appreciation of our resort include Breakfast, pool, and staff. your compliments mean a lot to them and serve as a valuable encouragement to our entire team. we strive to provide exceptional service, and your recognition of their efforts means a lot to us, so we’re delighted that you enjoyed yours. Your feedback motivates us to continue providing top-notch services. To ensure convenience and comfort for all our guests, we provide shuttle bus services, making it easier for everyone to travel to and from the resort. We hope to welcome you back soon for another excellent experience! Warmest regards, The Diamond Resort Team.
Gästanvändare
Grand två sovrum svit med pool terrass
Bodde på sep. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 21 sep. 2024
Excellent place to check in. Will come again in the near future. Near to bang tao beach , peaceful area and private. For those with families is advisable to stay here. Excellent service from all the staffs here, massage is also very good. Our room is at the ground floor and just in front of the pool. Our kids like it, so satisfying. Thank you so much guys. Keep up the good work. Kudos 👍👍👍
Översätt
Nataliya
Grand Deluxe Suite Hollywood Twin
Bodde på sep. 2024
Res med vänner
2 recension
4.5/5
Utmärkt
Publicerades 26 sep. 2024
It was quite a nice stay there. The food in the restaurant is amazing , the rooms are clean. The breakfast is awesome, but the coffee could be better. I was only annoyed once when I wanted to use sauna and the management asked me to wait 1 hour and it still was not working ( so I had to come over with sugar scrubs on my body to the front desk , it was embarrassing and wasting of my time as well
Översätt
Svar från boendet: Dear Ms. Nataliya, Thank you so much for taking the time to share your wonderful feedback about your recent stay at our resort. We are thrilled to hear that you found our accommodations clean, beautiful and comfortable, as we strive to create a relaxing environment for all our guests. It’s fantastic to know that you enjoyed our delicious breakfast. We take great pride in providing exceptional service, so your kind words truly mean a lot to us. Thank you for your comment about coffee we will take note and trying our best to make best experience in the future. We sincerely apologize for any inconvenience caused by the unavailability of the sauna room unexpected issues that are preventing us from offering this service, we understand how important this can be for your experience, and we are working diligently to resolve the issue as quickly as possible. We appreciate your understanding during this time. We look forward to welcoming you back in the future! Warmest regards, The Diamond Resort Team
Gästanvändare
Deluxe-dubbelsvit
Bodde på okt. 2024
Res med vänner
12 recension
4.7/5
Otroligt
Publicerades 10 nov. 2024
Good breakfast, free shuttle to beach, nice studio apartment with kitchenette
Översätt
Svar från boendet: Dear Value Guest, Thank you so much for taking the time to share your recent experience at our resort your kind words and appreciation of our resort include room, breakfast and kitchen . your compliments mean a lot to them and serve as a valuable encouragement to our entire team. we strive to provide exceptional service, and your recognition of their efforts means a lot to us, so we’re delighted that you enjoyed yours. Your feedback motivates us to continue providing top-notch services. To ensure convenience and comfort for all our guests, we provide shuttle bus services, making it easier for everyone to travel to and from the resort. We hope to welcome you back soon for another excellent experience! Warmest regards, The Diamond Resort Team.
MbaliG
Svit med två sovrum
Bodde på juli 2024
Familj
28 recension
4.5/5
Utmärkt
Publicerades 16 juli 2024
The Diamond Resort is in a bit of a remote area, but they offer shuttle services to areas of interest including Bang Tao beach, as well as the Boat Avenue shopping centre makes the place that much more attractive.
Greeted by friendly front desk staff on arrival p with the welcome drinks on hand told us we were going to have a great time!
They have concierge services and they responded timely to every request we had while staying there.
Delicious restaurant food and buffet breakfast too that off with the happy hours by the pool added to the great time!
The gym is small but sufficient for vacation time.
Unbelievable sunsets wrap up the evenings. Definitely recommend this place for families.
Översätt
6/18
Svar från boendet: Dear Valued guest,Thank you very much for the review of your recent stay at our resort. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are delighted to hear that you found our hotel to be the perfect place for your stay, and that you enjoyed the comfortable rooms and amenities provided. It is always our goal to ensure that our guests have everything they need for a pleasant and convenient stay, especially when traveling with children. We are also pleased to hear that you enjoyed the transfer services to the Bangtao beach and Boat Avenue. We truly appreciate your kind words about our resort and our location. However, we sincerely apologize for not acknowledging your birthday during your stay. Please accept our apologies for this oversight, as it is important to us that all of our guests feel special and appreciated during their time with us. We will certainly take this feedback into consideration and work on improving our guest recognition process in the future. Once again, thank you for sharing your experience with us. We hope to have the opportunity to welcome you back in the future and provide you with an even more memorable stay. Warmest regards,The Diamond Resort Team
OwenVDM
Deluxe-dubbelsvit
Bodde på aug. 2024
Ensamresenärer
10 recension
5.0/5
Enastående
Publicerades 6 okt. 2024
The hotel was great. Restaurant food was good. Pool area was good. Room was good as well. The staff were all friendly. Location is good too, not far from the beach and back road to boat avenue make it a short drive to that side of BangTao as well.
As a solo traveller I probably wouldn’t stay here again as it is mostly a family hotel. A lot of children … would recommend if you’re travelling with a family though
Översätt
Svar från boendet: Dear Owen, Thank you very much for taking time to share your feedback of your recent stay with us. We are thrilled to hear that you are happy to stay with us. It’s wonderful to know that your experience with us was unforgettable. We strive to provide our guests with memorable stays, and your kind words affirm our efforts. We look forward to welcoming you back in the future! Warmest regards, The Diamond Resort Team
Gästanvändare
Svit Grand Deluxe(queen size-säng)
Bodde på aug. 2024
Par
7 recension
4.2/5
Mycket bra
Publicerades 18 aug. 2024
We liked this hotel as its clean and they have good service. Suitable for family or couples. However, there are no minimart or 7 11 nearby. Also, there is no toothbrush. You will need to walk further to the main road. Overall, it was a good stay.
Översätt
Svar från boendet: Dear Valued guest,Thank you for taking the time to share your thoughts about your recent stay at our resort. We are delighted to hear that you enjoyed the cleanliness of our facilities and found our service to be satisfactory. Regarding the 7-Eleven topic, this convenience store is located just only 5-7 minutes’ walk from our resort, and our reception staff is more than happy to guide you the way.Thank you once again for your feedback and we hope to welcome you back soon.Warmest regards,The Diamond Resort Team
TSCs
Svit med två sovrum
Bodde på juli 2024
Familj
4 recension
4.7/5
Otroligt
Publicerades 9 aug. 2024
The hotel is not big but you’ve got everything you need. 5 mins ride to Bangtao beach, and 5 mins ride to commercial area (Porto area and Boat Avenue), which makes the location actually good. The swimming pool is well maintained, housekeeping every day, front desk staff is friendly. Breakfast is abundant and there are options for other meals. I haven’t found a point that I’m not satisfied with.
Översätt
Svar från boendet: Dear Valued guest,Thank you so much for taking the time to share your recent experience with us! We are thrilled to hear that you enjoyed your stay at our resort and found everything to your satisfaction. It’s great to know that you appreciated our convenient location, just a short ride from Bangtao Beach and Boat Avenue. We strive to provide our guests with easy access to both relaxation and entertainment, so we’re glad this aspect met your expectations. We are particularly pleased that you found our swimming pool well-maintained and enjoyed the daily housekeeping services. Our team works diligently to ensure that all areas of the hotel remain clean and welcoming for our guests. It’s also wonderful to hear that you had a positive interaction with our front desk staff; they truly take pride in providing friendly and helpful service. Your compliments about the breakfast options mean a lot to us as we aim to offer a variety of delicious choices for all tastes. Knowing that you were satisfied with your meals is incredibly rewarding.We value all feedback from our guests as it helps us enhance their experiences even further. Thank you once again for your kind words, and we hope to welcome you back soon!Warmest regards,The Diamond Resort Team
Chris!
Grand Deluxe Suite Hollywood Twin
Bodde på juli 2024
Res med vänner
41 recension
4.7/5
Otroligt
Publicerades 5 aug. 2024
Super nice service, very friendly people!
Even after checking out they still let us use the pool, airport pickup and drop-off was flawless.
Location a bit out of the way, which makes the whole experience very relaxed.
Översätt
Svar från boendet: Dear Mr. Chris,Thank you very much for taking the time to write this review! Every staff member at Diamond Resort loves hearing that our guests had a pleasant stay. We're glad you really enjoyed our hospitality and services. We are always striving to make your experience memorable, and we are pleased that we have succeeded! Thank you again! We hope to make your experience even better in the future!Warmest regards,The Diamond Resort Team
applemilk
Deluxe-dubbelsvit
Bodde på maj 2024
Par
4 recension
4.2/5
Mycket bra
Publicerades 16 maj 2024
To be honest we got to the hotel very late so there wasn’t much to review at night. But I would say the service was very good even we arriving at midnight.
However the cleanliness was only average in our room with bugs and stains on showerheads.
Breakfast was great.
Översätt
Svar från boendet: Dear Valued guest,Thank you very much for the review of your recent stay at our resort. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are delighted to hear about the positive feedback about our service and our delicious breakfast. We take note of your comment and reported to the concerned department to ensure the same issue is not going to happen to other guests.We’re looking forward to make your experience better in the future!Warmest regards,Diamond Resort Management
MAIMAI0418
Deluxe-dubbelsvit
Bodde på apr. 2024
Par
4 recension
5.0/5
Enastående
Publicerades 20 apr. 2024
The receptionists are very welcoming and the hotel room is very clean. They accomodate us and was very polite esp with our requests. Highly recommend!
Översätt
Svar från boendet: Dear Ms. Edmae Lareinne,Thank you so much for taking the time to write us this review! Every staff member here at Diamond Resort loves to hear that our guests had a pleasant stay.We are really happy to hear that our precious staff and our cleanliness made a great impression on you.We’re looking forward to make your experience better in the future!Warmest regards,Diamond Resort Management
Sam5on Tam
Grand Deluxe Suite Hollywood Twin
Bodde på juni 2024
Res med vänner
1 recension
4.2/5
Mycket bra
Publicerades 20 juni 2024
Room is excellent but pool area too small for sun- bath。
Översätt
Svar från boendet: Dear Valued guest,Thank you very much for the review of your recent stay at our resort. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We’re so thrilled to hear you love our accommodation. Our swimming pool area may not that big, however we do our best to keep and maintain the green & beautiful environment around the pool.You can as well lying on our pink floating pillow in the swimming pool for taking sun-bath. 😊We’re looking forward to have another chance to welcome you back in the future!Warmest regards,The Diamond Resort Team
Badbadgal
Deluxe-dubbelsvit
Bodde på juni 2024
Par
12 recension
5.0/5
Enastående
Publicerades 16 juni 2024
I’ll always stay here , such a lovely place ♥️
Översätt
Svar från boendet: Dear Valued guest,It was a pleasure to have you staying with us and thank you for your time in sharing your experience. Our team is very glad to hear that you enjoyed your stay with us. We look forward to welcoming you back on your next return for another memorable holiday at our DIAMOND RESORT PHUKET.Warmest regards,The Diamond Resort Team
Aziz
Svit Deluxe med poolutsikt(queen size-säng)
Bodde på aug. 2024
Par
4 recension
5.0/5
Enastående
Publicerades 25 aug. 2024
So enjoyable
Översätt
Svar från boendet: Dear Mr. Aziz,Thank you very much for your compliments and excellent rating. The Management and staff are so glad to see your message. We already shared your feedback with our team.Looking forward to your next visit. We hope you will return very soon!Warmest regards,The Diamond Resort Team