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Verifierade recensioner
Läge och interiör4.4
Bekvämligheter4.3
Service4.4
Renlighet4.2
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Negativa recensioner(12)
Mooreadventures
Svit med två sovrum
Bodde på Okt 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 18 Des 2024
We had a great stay here in a family suite. They presented a cake to me on my birthday!
Översätt
Svar från boendet: It's great to hear you had a fantastic time and that we could help make your birthday even more special. We look forward to welcoming you again!
Yolanda
Superior-dubbelrum
Bodde på Agt 2024
Ensamresenärer
1 recension
4.7/5
Otroligt
Publicerades 8 Agt 2024
I travelled alone and the stuff truly took care of me. The hotel is very safe . There is plenty of fun things to do at the hotel alone. They also offer a luggage storage for when you check out early but have a late flight and it’s free and very safe.
You are able to enjoy your holiday to the last hour and not worry about carrying your bags around.
I really enjoyed my stay.
Översätt
Svar från boendet: Dear Yolanda, Thank you for choosing our hotel. We are glad to hear that your stay was comfortable and you had a pleasant experience of spending your time with us. Thank you for recognizing the work of our staff and amenities and taking time to share your impression. We look forward to seeing you again!
Gästanvändare
Superior-dubbelrum
Bodde på Nov 2024
Par
2 recension
2.5/5
Publicerades 3 Des 2024
Interaction with the hotel administration is difficult. The hotel administration does not meet guests halfway in a difficult situation.
Översätt
Svar från boendet: Dear Guest, thank you for sharing your feedback. We would appreciate it if you could provide more details about the situation you encountered, so we can address and improve our service in the future. It is surprising to hear this, as we always strive to have open communication with our guests and do our best to ensure your stay is as comfortable as possible, as that is our main goal.
julie998
Juniorsvit Trippel
Bodde på Mar 2024
Familj
22 recension
5.0/5
Enastående
Publicerades 10 Apr 2024
With one roof top pool and another lower-level pool, we were spoilt for choice. Rooms were very clean and well equipped. With pots, pans, microwave, kettle, plates and cutlery.
Översätt
Svar från boendet: Dear julie998, Thank you for choosing our hotel. We are glad to hear that your stay was comfortable and you had a pleasant experience of spending your time with us. Thank you for appreciation of our amenities and taking time to share your impression. We look forward to seeing you again!
Gästanvändare
Junior trippelsvit med poolaccess
Bodde på Mar 2024
Familj
1 recension
4.5/5
Utmärkt
Publicerades 6 Apr 2024
Great service and location. Loved the pool access to the room. Room was tidy and had everything we needed. The music at the bar near the pool was very loud.
Översätt
Svar från boendet: Dear Guest, Thank you for choosing our hotel. We are glad to hear that your stay was comfortable and you had a pleasant experience of spending your time with us. Thank you for appreciation of our service and location and taking time to share your impression. We well noted your comment about loud music in the bar, we apologize if it brought inconvenience to you. We look forward to seeing you again!
social_credit_grinder
Superior-tvåbäddsrum
Bodde på Jun 2024
Res med vänner
3 recension
4.7/5
Otroligt
Publicerades 9 Jun 2024
Not perfect, but Absolutely worth the price I paid
Översätt
Svar från boendet: Dear social_credit_grinder, We are glad to hear that you had a comfortable stay and enjoyed your stay with us. Thank you for taking the time to share your feedback. We look forward to your next visit!
SANTIAGO
Deluxe med 1 sovrum
Bodde på Sep 2024
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 27 Okt 2024
All the hotel staff were very friendly and helpful, it is a nice and perfect place to rest.
Översätt
Svar från boendet: Dear Santiago, thank you for taking the time to share your experience! We're thrilled that you had a great time and appreciated our amenities. We look forward to welcoming you back for another wonderful stay
Yixian
Junior trippelsvit med poolaccess
Bodde på Des 2023
Familj
1 recension
4.0/5
Mycket bra
Publicerades 21 Des 2023
Location is fantastic, plenty of food options within walking distance. Massage parlour are just right at the door, quite a few to choose from. There are 2 7-11 nearby, both within 5 min walk. Decent roomsize. Breakfast was simple and mostly the same daily. The water in pool with direct access was cold.
Little hiccup with our check in, were us to top up for 1000baht per night for my child. We asked for the price to upgrade to a 2 bedroom, staff went into the rest area for a few minutes and returned claiming it's fully booked. However, when we check online, the room type was still available.
Stayed for a couple of nights in Superior Triple with Pool Access Room 3101. It has a strong musty smell in both living and bedroom. Horrible. We feedback to the staff, they offered us a room change to 3103, but the musty smell was equally bad. Insisted they do something for us and that's when they send housekeeping and light up essential oil in our room. The musty smells came back once the candle goes off. Very bad. Disapointing that staff failed to follow up with us on this matter. We stayed another 2 more nights after feedback, no one approach us to follow-up. Either they are seasoned with this complain or simply can't be bothered.
Overall good place, request for rooms in other blocks.
Översätt
Svar från boendet: Dear Guest,Thank you for your review and rating. We are very happy to hear that you were satisfied with our hotel. Please remember that your feedback is very valuable to us. We use reviews like yours to continually improve our guest experience. Hope to see you again!
Wanderlust2023
Rum Superior med tillgång till pool
Bodde på Des 2023
Res med vänner
8 recension
2.0/5
Publicerades 17 Des 2023
The room is very damp and many bugs we had to kill 3 just for the first night. Towel was dirty. I would expect better room condition for the price. Shuttle bus to beach is not frequent enough.
Översätt
Svar från boendet: Dear Guest,Thank you for your review and your opinion. Please remember that your feedback is very valuable to us. We use reviews like yours to continually improve our guest experience.
tannancie
Juniorsvit Trippel
Bodde på Mar 2024
Familj
8 recension
5.0/5
Enastående
Publicerades 14 Mar 2024
Good location. Breakfast spread was good. We stayed in the junior suite and swimming is just below the unit. Gym is next building, probably owned by the same group. Overall we had a pleasant stay.
Översätt
Svar från boendet: Dear tannacie, Thank you for choosing our hotel. We are glad to hear that your stay was comfortable and you had a pleasant experience of spending your time with us. Thank you for appreciation of our amenities and location and taking the time to share your impression. We will be happy to see you and serve you again!
Chipi chipi chapa chapa
Deluxe med 1 sovrum
Bodde på Feb 2024
Par
7 recension
4.0/5
Mycket bra
Publicerades 13 Mei 2024
Close to the beach, nice pools at the hotel, breakfast was a bit hit and miss, staff were friendly and useful, too many Russian tourists but pretty much the same in most of this part of Phuket.
Översätt
Svar från boendet: Dear Chipi chipi chapa chapa, Thank you for your review and rating. We are very happy to hear that you were satisfied with our hotel. Please remember that your feedback is very valuable to us. We use reviews like yours to continually improve our guest experience. Hope to see you again!
Leliou
Superior-dubbelrum
Bodde på Feb 2024
Res med vänner
19 recension
4.5/5
Utmärkt
Publicerades 17 Feb 2024
Clean and spacious room, kind staff as well. Because there’s only two entrance to the beach (most of the street is blocked by the club Med), you’ll have to walk a 15/20 mins in traffic. Wekata also offers a free shuttle, which we took once to get to Karon. The shuttle departs only few times a day. We enjoyed the rooftop pool and our little balcony to get away from busy kata. I never saw a bartender at the bar near the rooftop pool, but we brought our own drink without any problem.
Översätt
Svar från boendet: Dear Guest,Thank you for your review and rating. We are very happy to hear that you were satisfied with our hotel. Please remember that your feedback is very valuable to us. We use reviews like yours to continually improve our guest experience. Hope to see you again!
samasama
Superior-tvåbäddsrum
Bodde på Agt 2023
Res med vänner
5 recension
3.7/5
Publicerades 5 Agt 2023
Overall 3.5/5. Good good
Advantages:
-attractive price
-nice swimming pool (rooftop)! Overlooks Kata beach
-clean rooms and bathrooms!
-modern designed room
-NETFLIX available on TV
-quick wifi
Disadvantages:
-check in got delayed by a bit (like 15 minutes
-the walls are very thin. It was very noisy at night due to the neighbors talking?but we were too tired so we managed to fall back asleep
-
Översätt
Svar från boendet: Dear Guest,Thank you for your opinion and rating.
teachingtotravel
Rum Superior med tillgång till pool
Bodde på Jul 2023
Par
8 recension
5.0/5
Enastående
Publicerades 30 Jul 2023
We had a lovely stay at this hotel! We booked the pool access room. To our surprise it is equipped with the normal hotel amenities as well as a kitchen sink, microwave, electric cook top, and utensils and tableware. The staff were very nice, and we are looking forward to going back soon! Just don't book the airport transfer through them. They charge 1500 baht while the scooter rental place behind the hotel charges 800.
Översätt
Svar från boendet: Dear guest,Thank you for your visit and stay at our hotel. We are very pleased to hear that you are satisfied with our hotel. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously improve our guest experience. We hope you will give us the opportunity to serve you again in the future
Adi Eisbruch
Junior trippelsvit med poolaccess
Bodde på Jan 2024
Ensamresenärer
6 recension
3.5/5
Publicerades 4 Jan 2024
Nice hotel, I booked a room with pool excess for two nights. Wished it was private, but was located in the front of entrance. The stuff did try to find other options but all was booked. The breakfast was nice. Also arranged help with the suitcases and with fetching a taxi to the airport. I would say that the room didn’t have any electricity plugs placed except for one. But overall nice room.
Nice hotel, but still quite expensive for what it is offering .
Översätt
Svar från boendet: Dear Guest,Thank you for your review and your opinion. Please remember that your feedback is very valuable to us. We use reviews like yours to continually improve our guest experience.