DoubleTree by Hilton Phuket Banthai Resort

這間酒店真是刷新認知了！晚上打包麥當勞回房間放在桌子上，半夜聽到窸窸窣窣的聲音，第二天起來一看，薯條被老鼠吃了，甚至老鼠還藏了很多薯條在沙發墊後面！聯繫前台後，説會派人來處理，結果來了一個客房人員手裡拎着一個掃帚！準備來拍老鼠？因為我要上島玩，所以告知酒店在我回來前給我處理結果，等我下午回來後，告訴我請的滅鼠人員要下午六點才能到！在我強烈要求下才換了房間！孩子都嚇到不敢入睡！花了幾千塊竟然住到這樣的品質，我真是純純大冤種！其他衞生、設施問題就不提了！發出來給大家避避雷！

前台英文口音略微有點重聽不太懂 環境總體不錯 特別早餐 健身房空調太冷了 很容易感冒 一樓泳池樹葉跟花掉的有點多🥲酒店房間會有蚊子 位置方面 離芭東海灘跟芭東酒吧街都很近 總體情侶居住已經很不錯拉

This is a top notch hotel with instant access to the pool rightbout your back door. Nice pool bar with happy hour prices. The beds here are so soft and comfortable. The shower is awesome and there is a large tub too. A refrigerator and a safe are available. Good TV with a few English/American movie stations. The staff are very helpful and went out of there way to make sure we had directions, a place to park and info on great restaurants. It is a short walk to the Bangla walking street amd right across the street from Patong Beach. I highly recommend this hotel.

with pool view at the balcony, great service. just hard to book taxi going back to the hotel because of the heavy traffic going to patong from afternoon til evening. they keep on cancelling order

Got to stay in a newly renovated room, but unfortunately the construction noise was too loud dust was everywhere. If I had known there was renovation going on, I would’ve avoided checking in — there was no notice at all. Requested to change rooms because it was too noisy every morning. Got pool access room had dark-colored walls, making it hard to see personal items, and the replacement room wasn’t renovated. Overall, the staff and service were excellent.

Wonderful Stay Despite Ongoing Renovation – Great Service! We stayed at DoubleTree Phuket for three nights and had a great experience overall. The hotel arranged a newly renovated room for us, which we really liked. However, since lower floors were still under renovation, there was some noise starting from around 8 AM. To make up for the inconvenience, the hotel offered us complimentary breakfast — a thoughtful gesture! On the second morning, the sound of metal being moved woke us up early. It was a bit disturbing, but understandable due to the ongoing work. On the third morning, I casually mentioned the noise to a staff member (who I believe was the manager), and he immediately offered to help us move to a more convenient room. After discussing with our friends, we were pleasantly surprised when the hotel contacted us and upgraded us to a ground-floor room right next to the pool. We were very satisfied with the new room and truly appreciated the hotel’s attention to guest comfort. The service at this hotel was outstanding. The location is also excellent — just steps from the beach and close to Central Patong. Everything you need is within walking distance. We highly recommend this hotel and look forward to visiting again once the renovations are complete!