Courtyard by Marriott Phuket, Patong Beach Resort recensioner
Courtyard by Marriott Phuket, Patong Beach Resort
44 Thawewong Rd, Pa Tong, Kathu District, Kathu, Phuket Province, 83150, ThailandVisa hotellinformation
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1 natt
Gästrecensioner
4.4/5
Mycket bra
507 recension
Verifierade recensionerLäge och interiör4.4
Bekvämligheter4.3
Service4.3
Renlighet4.4
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Negativa recensioner(42)
Yandada0909
Gästrum 2 tvåbäddsrum
Bodde på jan. 2025
Familj
11 recension
Enastående
Publicerades 6 feb. 2025
设施：👌
卫生：👌
环境：👌
服务：👌
Svar från boendet: Dear Valued Guest,On behalf of the entire hotel team, I would love to thank you for sharing about hotel experience during your stay with us at Courtyard by Marriott Phuket, Patong Beach Resort!It is always encouraging to hear positive feedback, particularly when it comes from the most important - you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered and area to improve. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Anton GribchukFront Office Manager
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Travels Hirosaka
Premiär Gästrum 2 Dubbelsängar Terrass
Bodde på dec. 2024
Familj
27 recension
Publicerades 2 jan. 2025
Mosquitoes in the room as we stayed near the pool at the ground floor. Breakfast is so so actually. Swimming pool is great. Kids club is also good.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your feedback. We're sorry to hear about the mosquitoes in your room and that the breakfast didn't meet your expectations. We'll address these issues to improve our services.We're glad you enjoyed the swimming pool and kids club. We hope to welcome you back for an even better experience next time!Best regards,Anton GribchukFront Office Manager
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Gästanvändare
Gästrum 1 King Size-säng
Bodde på nov. 2024
Par
2 recension
Publicerades 1 dec. 2024
Dirty… Many flies coming out from the drain in the room everyday. And hotel staff were not possible to change another room for us for even one day but we have booked for 3 days. Won’t come again!
Översätt
Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. The cleanliness and comfort of our guests are our top priorities, and we are deeply sorry that we fell short in this instance.We understand how frustrating it must have been to deal with the flies and the inability to change rooms. Please be assured that we are taking immediate steps to address the issue with the drains and improve our room allocation process to prevent this from happening in the future.Your feedback is invaluable to us, and we hope you will give us another chance to provide you with a better experience.Sincerely,Anton GribchukFront Office Manager
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Anonym användare
Gästrum 1 King Size-säng
Bodde på nov. 2024
Familj
6 recension
Utmärkt
Publicerades 26 nov. 2024
We were so lucky can get a room when we reached in 10.30am. The Russian staff was very friendly.
Swimming pools: very nice and big enough. My son loves the kids pool so much.
Breakfast: good but too many flies there.
Bedroom: a little small for putting two luggages. Outside of the toilet bowl had some stain, seem like poo stain :(
Location: The way to walk to Jungceylon was easy, however walking time was ard 10-15 mins. Quite tired to walk back to hotel after shopping and carrying lots of stuff. Take tuktuk or car was 200B.
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Översätt
Svar från boendet: Dear Valued guest, On behalf of the entire hotel team, I would love to thank you for sharing about hotel experience during your stay with us at Courtyard by Marriott Phuket, Patong Beach Resort! It is always encouraging to hear positive feedback, particularly when it comes from the most important - you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered and area to improve. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Anton Gribchuk Front Office Manager
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Jiasyn
Premiär gästrum 1 king size säng
Bodde på nov. 2024
Familj
8 recension
Enastående
Publicerades 9 nov. 2024
I hope i can give more than 5 stars. It was a wonderful stay with my kid.
Staff is very polite and helpful. They pay attention to every single detail. They are very professional in maintaining their resort service standard.
Favourite part is the swimming pool that my 5 years old kid enjoy for the whole day. Basically the pool suits kids of all age. Thank you for the birthday decor setup in the room. Nothing was mentioned during the stay but they are kind enough to make the special effort.
Room is very clean. Housekeeping is good. I was being assigned to a connecting room which i think that soundproof can be better. I am able to hear the conversation of another room quite clearly especially around 11pm. Lucky that it was not a party session.
Hotel have 2 entrance/exit which can leads you to jungcelyon or patong beach. Near to 711. Definitely good location.
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Översätt
Svar från boendet: Dear Valued Guest, On behalf of the entire hotel team, I would love to thank you for sharing about hotel experience during your stay with us at Courtyard by Marriott Phuket, Patong Beach Resort! It is always encouraging to hear positive feedback, particularly when it comes from the most important - you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered and area to improve. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Anton Gribchuk Front Office Manager
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Celeste Wong
Premiär Gästrum 1 King Size Säng Terrass
Bodde på nov. 2024
Familj
4 recension
Enastående
Publicerades 22 dec. 2024
Exceptional pools especially the kid pool. Has great kids club to entertain the kids especially during raining days. Staffs were very friendly and helpful. Located just outside the hotels are the shops like 7/11, bags and clothes shops as well as eateries. Beside courtyard is hard rock. Across a small road is the beach so everything is super convenient and accessible by walking.
Översätt
Svar från boendet: Dear Celeste Wong,On behalf of the entire hotel team, I would love to thank you for sharing about hotel experience during your stay with us at Courtyard by Marriott Phuket, Patong Beach Resort!It is always encouraging to hear positive feedback, particularly when it comes from the most important - you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered and area to improve. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Anton GribchukFront Office Manager
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afraafro
Premiär Gästrum 2 Dubbelsängar Poolutsikt
Bodde på okt. 2024
Familj
13 recension
Enastående
Publicerades 2 nov. 2024
Nice hotel🤩🤩🤩🤩🤩
Kids friendly hotel🤩🤩🤩🤩🤩
Spacious room and bed🤩🤩🤩🤩🤩
Lots of swimming pool🤩🤩🤩🤩🤩
Friendly staff🤩🤩🤩🤩🤩
Översätt
Svar från boendet: Dear Valued Guest,On behalf of the entire hotel team, I would love to thank you for sharing about hotel experience during your stay with us at Courtyard by Marriott Phuket, Patong Beach Resort!It is always encouraging to hear positive feedback, particularly when it comes from the most important - you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered and area to improve. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Anton GribchukFront Office Manager
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Andy
Gästrum 2 tvåbäddsrum
Bodde på dec. 2024
Familj
4 recension
Enastående
Publicerades 31 jan. 2025
Nice staff. Great location. In front of beach! Great swimming pool!
Översätt
Svar från boendet: Dear Valued Guest,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. Our team takes great pride in providing excellent service, and we're glad you appreciated our efforts. It's wonderful to know that you loved our location and the swimming pool as well. We hope to welcome you back soon for another fantastic experience!Best regards,Anton GribchukFront Office Manager
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도리스마
Premiär gästrum 1 king size säng
Bodde på dec. 2024
Par
4 recension
Enastående
Publicerades 6 dec. 2024
Nice environment ~ Nice staff ~ Nice facilities ~ Nice activities ~
Översätt
6/7
Svar från boendet: Dear 도리스마,On behalf of the entire hotel team, I would love to thank you for sharing about hotel experience during your stay with us at Courtyard by Marriott Phuket, Patong Beach Resort!It is always encouraging to hear positive feedback, particularly when it comes from the most important - you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered and area to improve. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Anton GribchukFront Office Manager
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Bread&Water
Gästrum 2 tvåbäddsrum
Bodde på okt. 2024
Familj
6 recension
Enastående
Publicerades 22 okt. 2024
It's an amazing hotel, small kids water park, adults pool, excellent service, location is amazing just in middle of Patong night life, restaurants, bars, stores and shopping malls, the beach in across the street, the beach is public so there are no bed beach or. Place you can leave your stuff while you swim, there Restaurants where you can eat and leave your belongings while you are on the beach. Food at the hotel is very good and the breakfast is perfect with many choices.
Översätt
Svar från boendet: Dear Paniagua Bortolussi,On behalf of the entire hotel team, I would love to thank you for sharing about hotel experience during your stay with us at Courtyard by Marriott Phuket, Patong Beach Resort!It is always encouraging to hear positive feedback, particularly when it comes from the most important - you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered and area to improve. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Anton GribchukFront Office Manager
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Burhanuddin
Gästrum 1 King Size-säng
Bodde på sep. 2024
Res med vänner
62 recension
Enastående
Publicerades 24 sep. 2024
I like so much this hotel. Everyhing are perfect. The room is newly refurbished and very clean. The location is near Patong Beach and just beside Hard Rock Cafe. There are 4 swimming pools and it is huge. The only thing I dislike is there is no rain shower in the bathroom.
Översätt
6/10
Svar från boendet: Dear Valued Guest,On behalf of the entire hotel team, I would love to thank you for sharing about hotel experience during your stay with us at Courtyard by Marriott Phuket, Patong Beach Resort!It is always encouraging to hear positive feedback, particularly when it comes from the most important - you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered and area to improve. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Anton GribchukFront Office Manager
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melvan menon
Superior Gästrum 1 King Size Säng Poolåtkomst
Bodde på sep. 2024
Familj
53 recension
Enastående
Publicerades 25 sep. 2024
Great location close by to everything,beach is just within few steps from the hotel. Room was nice we took the pool excess block 7 which was the best I think pool was awesome kids slides was amazing.Breakfast was nice many selection too choose from.the only down side for me was the restaurant ala cart not great nothing special at all
Översätt
Svar från boendet: Dear Melvan Menon,On behalf of the entire hotel team, I would love to thank you for sharing about hotel experience during your stay with us at Courtyard by Marriott Phuket, Patong Beach Resort!It is always encouraging to hear positive feedback, particularly when it comes from the most important - you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered and area to improve. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Anton GribchukFront Office Manager
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SohBelinda
Premiär gästrum 1 king size säng
Bodde på aug. 2024
Familj
3 recension
Otroligt
Publicerades 4 sep. 2024
Front desk staff were very friendly and approachable. Able to understand and respond swiftly. The check in lady was very sweet and accomodative while the check out guy was knowledgeable. My kids loved the water slides the most. Going to the pool was their daily activity. Breakfast was quite standard and I love their eggs. Only downside is there is no separate shower area in the toilet. Shower is combined with bathtub. Hence, we had to climb into the bath tub and stand in it to shower which I find the risk of slipping is quite high if one is not careful. Other than this, I simply love our stay there!
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Översätt
Svar från boendet: Dear Valued Guest, Thank you for your lovely feedback! We’re so happy you and your kids enjoyed your stay at Courtyard by Marriott Phuket, Patong Beach Resort. We appreciate your input on the shower and will look into it. We hope to welcome you back for another great stay soon!Best regards, Courtyard by Marriott Phuket, Patong Beach Resort Team
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Gästanvändare
Gästrum 2 tvåbäddsrum
Bodde på jan. 2025
Res med vänner
3 recension
Enastående
Publicerades 9 jan. 2025
Excellent stay
Översätt
Svar från boendet: Dear Valued Guest,On behalf of the entire hotel team, I would love to thank you for sharing about hotel experience during your stay with us at Courtyard by Marriott Phuket, Patong Beach Resort!It is always encouraging to hear positive feedback, particularly when it comes from the most important - you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered and area to improve. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Anton GribchukFront Office Manager
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Chu Family
Premiär gästrum 1 king size säng
Bodde på aug. 2024
Familj
20 recension
Otroligt
Publicerades 3 aug. 2024
Hotel is great, location is convenient but it's too noisy, you can hear TV and ppl talking from next room. my son is happy with the pool facilities.
Översätt
Svar från boendet: Dear Valued Guest,We apologize for the inconvenience you experienced during your stay. We appreciate you sharing with us as we continually improve our services and facilities at Courtyard by Marriott Phuket, Patong Beach Resort. We look forward to welcoming you again and regain your confidence in us.Best regards, Courtyard by Marriott Phuket, Patong Beach Resort Team
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