The Cove

Сказочное место с отличным сервисом и очень услужливым и доброжелательным персоналом. Вкусные завтраки и волшебный вид. Очень хорошо отдохнули. Вернёмся ещё!

Не было горячей воды, покусали разные коморы, невозможно было спать комната без свежего воздуха окно открыть коморы ужасно короче, вышли уставшие

Recently stayed here in the Bay View room. It was steps from the restaurant and bar area and had all the amenities you could imagine from a villa in Thailand. The staff was amazing, from offering bug spray, to delivering dinner and drinks direct to our room, it was an experience that was unmatched. Everyone was so kind and fun to talk to and be around as well, which made it that much better. Billiards, paddle boards, great cocktails, there’s too many great things to say to keep it to just this short review. This is a great spot to book.

From the moment we arrived until the moment we left (11 days later), we had an amazing stay. It's quiet and right on the beach and away from much of the usual tourist stuff. The staff here are exceptional -- so helpful and kind and always smiling. The food was terrific as well and the complimentary breakfasts were something to look forward to every morning. We came with two children (one was a baby) and it was good to know that they are so welcoming of families. We highly recommend 'The Cove' and we might even come back here someday if we get the chance!

We live in Phuket but from to time stay in hotels just to change the location and the atmosphere. Two days are normally more than enough for us. The Cove was the first place in Phuket we wanted to extend our stay every day and didn’t want to leave this real paradise place. And we did prolonged. We stayed at the beach front bungalow seeing low and high tides, son spent less time in gadgets, mostly swimming in the sea on Ao Yon beach and drawing on a sand, building castles and observing fauna. Special thanks to the staff and chef of The Cove restaurant. We have tried the best Margarita pizza on the island and the stir fried basil prawns.

We arrived on the 31st of July to spend 3 evenings . When we woke up the beach was absolutely full of garbage and there was a filthy drain pipe delivering dirt into the small beach. They told us that it was a thing of that day so we decide to give it a chance. The hotel and staff was nice. We decided to go on a day tour and when we came back at 5 pm they were collecting the garbage from beach. Next day the beach was exactlythe same but they started to clean early. We decided to skip the last day so we cancelled and they told me that there was a no refund policy. After talking to someone they agreed to refund half of the rate of the room. In 2 weeks time. It’s already been a month and 15 e mails to 3 different accounts and they don’t answer anything . I’ve waited a long time to write this review because the staff was worried and comprehensive about the situation . I talked to people around and this is the actual situation of the beach in regular basis. It’s a shame, but we were so unlucky to loose 2 days out of 10 pretending that was paradise