Racha Island Resort (Rayaburi)

The resort is located right next to the beach. You can find interesting corals within shallow waters. The resort restaurant overlooks the beautiful waters and offers affordable dishes. On the other side there is Batok bay, where the water is calmer, but there isn’t that much corals to see. We rented a scooter for 500 bahts a day to travel around. If you like to dive or snorkel, it’s nice to spend 2-3 nights here at least. Otherwise there are not much things to do on the island.

A very nice place for true relax on the fully comfortable beach.

Bangalow almost garden view need walk to the beach . Reastaurant is good and seasonable of prise.

The room is large and clean, though the facility is a little old. The Resort size is Ok, we can walk to the restaurant for 5 minutes. The hotel stuff are all very friendly and professional, letting us know which bay is good for diving. After we arrived at the island, they sent car to transfer us. So warm, especially Minky, really good, who helped me changed a room due to the noisy air-conditioner. Bank, Na Khao and Parn all provide good service. We ordered speedboat transfer service by email and the transfer took arround 30 minutes, a little bumpy. The transfer back to Phuket is accomplished by another bigger speedboat, with another team of tourists, like one-day trip to Racha, time was the same， so very good solution. The restaurant is right in front of the beach. Few people, good sight. Resort also provide free car to the hill to see the sunset. Resort provide service for deep diving and also snorkeling, the price is reasonable and good. Service is also Ok. There is also SPA, very comfortable. Really recommanded to visit.

We liked the location a lot for a peaceful getaway. It felt like we had a giant private beach available to us. The woman at the reception was rather unfriendly, but the rest of the staff was alright. We enjoyed!

This resort has great potential… it’s set on beautiful Racha island with the hotel set across the whole bay, it’s quiet and spacious. There were some nice touches in the room when I arrived, with towel designs and flowers. The hotel rooms are big and clean-ish (could be better around windows and blinds) and there was fridge and kettle etc in the room and enough towels and drying rack for swimwear. I also enjoyed the food at the restaurant and the staff there were friendly and attentive. The improvement could be made in customer service and ensuring guests have the best stay and some improvements to the hotel amenities. The reception staff didn’t seem very bothered about guests and their service was pretty poor. Starting the trip, I wasn’t informed to meet at their office (not the Pier) to get the boat from Chalong Pier to the island, despite various emails about it, so I had to walk 5/10mins with my suitcases on my own down the busy road. When I called them, while at the Pier, to find out where to meet them they said they had to get off the phone and “just walk there”. Then the boat was delayed 1.5hrs due to tide (no one informed us in advance) so there was a big wait and then the boat broke mid way across and there was no communication about that while we were on the boat. Arriving on the island, we had to transfer to the hotel as it’s across on the next bay but there was no dedicated hotel taxi/pick up for new guests and no clear communication, we sort of guessed we needed to pile in to a taxi with other tourists, I decided to walk to the hotel and got there quicker. I believe if the reception and transfer staff improved their service, were warm and friendly and prioritised communication, the stay would have been much more pleasurable. Finally if the hotel amenities and communal buildings were given a bit of love the hotel would get a much better rating, it seems all a bit mis matched and no care has really been given to the hotel aesthetics or building improvements. The equipment hire area, reception, shop, fitness centre, sunbed areas + umbrellas and restaurant could do with a renovation!