Dusit Thani Laguna Phuket recensioner

Svar från boendet: Dear Valued Guest,Thank you for your wonderful feedback! We are delighted to hear that you found our hotel to be ideal for families and appreciated our convenient location, delicious food, and friendly staff.Providing a welcoming and enjoyable experience for families is one of our top priorities, and your kind words reaffirm our efforts. It was truly a pleasure hosting you and your loved ones.We hope to have the opportunity to welcome you back for another memorable stay in the near future.Warmest regards,Waraporn AngsupasirikulManager - Total Quality

Svar från boendet: Dear Zeny_Z,Thank you so much for sharing your experience at Dusit Thani Laguna Phuket! We’re delighted to hear that you and your family had a lovely time overall, despite the ongoing renovations during your visit.We truly appreciate your understanding regarding the renovations, and we’re glad our reception team could accommodate your needs by upgrading your room and moving you away from the construction area. It’s also wonderful to hear that you enjoyed the spectacular view from your room—it’s certainly one of the highlights of staying with us!It brings us great joy to know that the breakfast buffet met everyone’s expectations with its wide variety of options, and the live music at night added to your experience. The kids’ club activities, such as cooking classes and Thai boxing, are designed to create fun, engaging experiences for children, and we’re thrilled to hear they made your little ones happy while giving parents a chance to relax and enjoy the spa.The fish-feeding activity and the convenient location of our hotel are indeed a few of the special touches we’re proud to offer, and it’s wonderful to know they contributed to your memorable getaway.While we regret any inconvenience caused by the renovations, your understanding and positive feedback are truly appreciated. We are confident that once the upgrades are complete, your next stay will be even better.Thank you once again for recommending Dusit Thani Laguna Phuket! We look forward to welcoming you and your family back for another unforgettable holiday.Warm regards,Waraporn AngsupasirikulManager - Total Quality

Svar från boendet: Dear Valued Guest,Thank you so much for your wonderful review! We are thrilled to hear that you had such an enjoyable stay at our beachfront resort and that our property and services met your expectations of a 5-star experience.It is heartwarming to know that our team’s helpfulness, knowledge, and experience contributed to making your stay special. Maintaining the charm and quality of our 30+ year-old resort is a priority, and we’re delighted that you appreciated our efforts in this regard.We’re especially glad that you enjoyed your beachfront room and had the chance to witness the breathtaking sunsets—it truly is one of the highlights of our location!Your recommendation means the world to us, and we are so grateful for your kind words. We look forward to welcoming you back for another memorable stay in the future.Warmest regards,Waraporn AngsupasirikulManager - Total Quality

Svar från boendet: Dear valued guest,Thank you for your detailed feedback. I am truly sorry to hear about the numerous issues you encountered during your stay. The conditions you described, including the cleanliness problems and maintenance issues, are unacceptable and do not reflect the standards we aim to uphold.I deeply regret that you experienced such a disappointing stay and that the ongoing renovations impacted your comfort. Your comments regarding the cleanliness, the quality of the room, and the limitations on dining and room service are concerning, and I assure you that we will address these matters with our team to make necessary improvements.Thank you for bringing these matters to our attention, and we hope to have the opportunity to restore your confidence in our resort.Warmest regards,Waraporn AngsupasirikulManager - Total Quality

Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your feedback, though we are deeply saddened to hear about your experience. Please accept our sincerest apologies for the condition of your stay, as this does not reflect the high standards of cleanliness and service we strive to maintain.Your feedback is invaluable in helping us improve, and we deeply regret that your visit fell so far short of expectations. If there is anything we can do to make amends or restore your trust in us, please feel free to reach out to us directly.We hope to have the opportunity to welcome you back in the future and provide you with the high-quality experience that we are known for.Warmest regards,Waraporn AngsupasirikulManager - Total Quality

Svar från boendet: Thank you so much for the incredible compliment — short, sweet, and straight to the heart! It means a lot to know we made such a great impression. We don’t take that kind of praise lightly, and it motivates our whole team to keep raising the bar. Next time you're in Phuket, we hope to be your go-to place once again (and maybe surprise you with something new!).Until then, sending warm greetings from all of us by the beach Samir WildemannGeneral Manager

Svar från boendet: Dear Phillip Paul,Thank you for sharing your feedback with us. We are thrilled to hear that you found our staff responsive and appreciated their friendly service. Ensuring our guests feel cared for and valued is at the heart of what we do, and it’s rewarding to know we succeeded during your stay.We hope to welcome you back to Dusit Thani Laguna Phuket soon for another exceptional experience.Warmest regards,Waraporn AngsupasirikulManager - Total Quality

Svar från boendet: Dear Valued guest,Thank you for your perfect rating and for highlighting the aspects of your stay that made it so enjoyable. We’re thrilled that you found the surroundings, amenities, cleanliness, and service up to your expectations.We apologise for the inconvenience caused by the renovation works during your visit, but we’re glad it didn’t detract from your overall experience. These updates will help us continue offering exceptional stays for our guests in the future.We hope to welcome you back soon to experience our enhanced facilities.Warmest regards,Waraporn AngsupasirikulManager - Total Quality

Svar från boendet: Dear desaivishal,Thank you for taking the time to post a review of your experience during your stay with us. We are glad to hear that our hotel and location setting is up to your satisfaction. Well noted on the Indian food in our breakfast, we will make a necessary review.Your feedback will certainly give us the motivation to continue our effort in ensuring good guest experience. Thank you again for your feedback. We look forward to your return soon.Warmest regards,Waraporn AngsupasirikulManager - Total Quality Management

Svar från boendet: Dear valued guest,Thank you for sharing your feedback! We are delighted to hear that our staff’s attentiveness made a positive impression on you. Our team is dedicated to ensuring every guest feels well cared for, and we’re glad that this was reflected in your stay.We hope to welcome you back to Dusit Thani Laguna Phuket soon for another great experience.Warmest regards,Waraporn AngsupasirikulManager - Total Quality

Svar från boendet: Dear Ricky,Thank you very much for taking the time to post a review of your experience. We are very happy to read of your positive experience with the hotel, service, staff and breakfast. Our staff will be very happy to know they managed to give you a great holiday and we all thank you for the appreciation. We all look forward to welcoming you back in the near future for another great holiday experience. Warmest Regards,Waraporn AngsupasirikulManager- Total Quality Management

Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your thoughts! We’re delighted to hear you enjoyed your stay and found our hotel to your liking. Your feedback motivates us to continue delivering excellent experiences to all our guests.We hope to have the pleasure of welcoming you back soon for another memorable stay!Wishing you a Happy New Year 2025!Warmest regards,Waraporn AngsupasirikulManager - Total Quality

Svar från boendet: Dear Valued Guest,Thank you for your feedback! We're delighted to hear that you enjoyed our nice beach during your stay.We strive to provide a beautiful and relaxing environment for our guests, and we hope to welcome you back soon for another enjoyable experience!Warmest regards,Waraporn AngsupasirikulManager - Total Quality

Svar från boendet: Dear Valued Guest,Thank you for taking your time to give us a review and kind words. Much appreciated your support to stay with us and we hope that you satisfied with our gracious hospitality.We look forward to welcoming you back to your home away from home on your next holidays in Phuket.Have a great day!Yours,Dusit Thani Laguna Phuket