Beyond Kata

Our experience at Beyond Kata Resort was deeply disappointing and frustrating. From the moment we checked in, issues began to arise, and they only escalated as our stay continued. First, both of our rooms had serious problems. We rented 2 rooms for us and family. Both rooms had an ant infestation, which was unpleasant and unacceptable. Worse yet, one of the rooms had what appeared to be black mold on the ceiling (I have photos) – a clear health hazard that should never be overlooked in a hotel claiming to offer quality accommodations. However, the worst part of our stay came when my wife and I suffered severe food poisoning after drinking beverages from their outdoor bar. We had only eaten at the hotel that day and only thing in common was the drinks from the pool bar on property. My wife’s condition was so serious that she had to be admitted to the emergency room at Bangkok Hospital in Phuket. We were terrified she wouldn’t be released in time for our flight the next day. The ER visit cost us over 18,000 baht. When I reported these serious issues to the resort’s manager, his response was nothing short of dismissive. He offered to cover the cost of the two drinks that got us both sick, which totaled a mere 600 baht. This was not only insulting but completely inadequate given the severity of what had happened. I explained my concerns about other guests potentially getting sick if the bar’s issues (likely tainted ice) weren’t addressed, but the manager brushed me off with excuses about cleanliness checks. For a resort of this caliber, such negligence is unacceptable. Our health, comfort, and concerns were treated with disregard, and it left us with no confidence in their standards or their ability to care for guests. If you’re considering Beyond Kata Resort, I strongly urge you to look elsewhere. This was a trip filled with stress, avoidable health issues, and unacceptable service. For us, it’s a definite “Stay Away” for any future visits to Phuket.

Fantastic location, Beachfront and spacious room. Service can be improved.

We enjoyed the hotel and the location. The room was big and had a sea view, comfortable beds, everything what we needed was there, big balcony and was calm and piece full, you could enjoy sleeping at night and any part of the day. Breakfast was variable and had many things to offer, you could choose western and Asian things. The only moment for me was that the cleaning was made a bit late, we stayed in the sea until 12 and then wanted to take a rest in the room, but it was not done yet, so had to talk to the reception to make sure our room is ready before 12. For the rest I enjoyed a lot and will come again. The area is suitable for couples and kids, no crazy parties around, everything is civil and clean.

A good location with a excellent sea view near the end of the beach. Easy to walk around and the bus/truck to take you to town is right outside the gates. Friendly staff, good breakfast and great pool after a day on the beach.

One of the few hotels in front of the beach. Has a nice swimming pool in front of the ocean. Breakfast is ok, could improve it. The rooms are big, clean and has ocean view.

Nice hotel just next to kata beach Nice swimming pool Breakfast is ok Room is clean and comfortable