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Verifierade recensioner
Läge och interiör4.4
Bekvämligheter4.1
Service4.1
Renlighet4.2
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För mycket mygg(22)
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Negativa recensioner(57)
Gästanvändare
Deluxe Premier med havsutsikt
Bodde på nov. 2024
Par
4 recension
5.0/5
Enastående
Publicerades 27 dec. 2024
The hotel is located perfectly on the beach with a vibrant road access. The food and drinks are great and well priced. The staff is very friendly.We really enjoyed our stay & will return to this hotel.
Översätt
Svar från boendet: Dear Guests,Thank you for taking the time to provide your wonderful feedback regarding your recent stay at Beyond Kata.I am delighted to hear that you enjoyed your experience with us, that you had a comfortable stay and enjoyed our location.The team at Beyond Kata take pride in delivering the finest service to the highest standard and we are all very much looking forward to welcoming you back soon.Should you require any assistance, please let me know and I will be more than happy to make the necessary arrangements for you.Kind regards,Hotel Team
Gästanvändare
Deluxe Premier med havsutsikt
Bodde på nov. 2024
Familj
1 recension
1.7/5
Publicerades 18 dec. 2024
Our experience at Beyond Kata Resort was deeply disappointing and frustrating. From the moment we checked in, issues began to arise, and they only escalated as our stay continued.
First, both of our rooms had serious problems. We rented 2 rooms for us and family. Both rooms had an ant infestation, which was unpleasant and unacceptable. Worse yet, one of the rooms had what appeared to be black mold on the ceiling (I have photos) – a clear health hazard that should never be overlooked in a hotel claiming to offer quality accommodations.
However, the worst part of our stay came when my wife and I suffered severe food poisoning after drinking beverages from their outdoor bar. We had only eaten at the hotel that day and only thing in common was the drinks from the pool bar on property. My wife’s condition was so serious that she had to be admitted to the emergency room at Bangkok Hospital in Phuket. We were terrified she wouldn’t be released in time for our flight the next day. The ER visit cost us over 18,000 baht.
When I reported these serious issues to the resort’s manager, his response was nothing short of dismissive. He offered to cover the cost of the two drinks that got us both sick, which totaled a mere 600 baht. This was not only insulting but completely inadequate given the severity of what had happened. I explained my concerns about other guests potentially getting sick if the bar’s issues (likely tainted ice) weren’t addressed, but the manager brushed me off with excuses about cleanliness checks.
For a resort of this caliber, such negligence is unacceptable. Our health, comfort, and concerns were treated with disregard, and it left us with no confidence in their standards or their ability to care for guests.
If you’re considering Beyond Kata Resort, I strongly urge you to look elsewhere. This was a trip filled with stress, avoidable health issues, and unacceptable service. For us, it’s a definite “Stay Away” for any future visits to Phuket.
Översätt
Svar från boendet: Dear GuestsThank you for your candid review of Beyond Kata. We appreciate your feedback as it helps us improve our services.We strive to provide value and exceptional service to all our guests, and I regret we didn't meet these goals during your stay. Your feedback will be carefully shared with our management and team to implement necessary improvements.Thank you again for sharing your experience. We hope to have the opportunity to better serve you in the future.Sincerely,Hama IminovHotel manager
ImmortalSpirit
Deluxe Premier med havsutsikt
Bodde på nov. 2024
Par
7 recension
4.0/5
Mycket bra
Publicerades 11 dec. 2024
Fantastic location, Beachfront and spacious room. Service can be improved.
Översätt
Svar från boendet: Dear GuestsThank you for taking the time to share your detailed feedback about your recent stay at Beyond Kata. We truly appreciate your honest and balanced review.I'm pleased to hear that you enjoyed many aspects of your stay.Thank you again for choosing Beyond Kata. Your insights help us improve and better serve all our guests.Warm regards,Hama IminHotel manager
Gästanvändare
Superior Premier-rum
Bodde på sep. 2024
Par
17 recension
4.5/5
Utmärkt
Publicerades 10 nov. 2024
The location is good because it is directly in front of the sea. The breakfast is not bad.
Översätt
Svar från boendet: Dear GuestsThank you for taking the time to share your detailed feedback about your recent stay at Beyond Kata. We truly appreciate your honest and balanced review.I'm pleased to hear that you enjoyed many aspects of your stay.Thank you again for choosing Beyond Kata. Your insights help us improve and better serve all our guests.Warm regards,Hama IminHotel manager
Abañas
Deluxerum
Bodde på aug. 2024
Par
2 recension
4.5/5
Utmärkt
Publicerades 8 okt. 2024
We enjoyed the hotel and the location. The room was big and had a sea view, comfortable beds, everything what we needed was there, big balcony and was calm and piece full, you could enjoy sleeping at night and any part of the day.
Breakfast was variable and had many things to offer, you could choose western and Asian things.
The only moment for me was that the cleaning was made a bit late, we stayed in the sea until 12 and then wanted to take a rest in the room, but it was not done yet, so had to talk to the reception to make sure our room is ready before 12.
For the rest I enjoyed a lot and will come again.
The area is suitable for couples and kids, no crazy parties around, everything is civil and clean.
Översätt
Svar från boendet: Dear Abnas, Thank you for your lovely review! We’re delighted to hear you enjoyed your spacious room, sea views, and the variety at breakfast. We apologize for the timing of the cleaning and appreciate your feedback—it helps us improve. We look forward to welcoming you back for another relaxing stay.Best regards,The Beyond Kata Management
Stephen
Superior Premier-rum
Bodde på aug. 2024
Par
2 recension
5.0/5
Enastående
Publicerades 5 okt. 2024
A good location with a excellent sea view near the end of the beach. Easy to walk around and the bus/truck to take you to town is right outside the gates. Friendly staff, good breakfast and great pool after a day on the beach.
Översätt
Svar från boendet: Dear Stephen,Thank you for your wonderful review. We’re delighted you enjoyed our location, the views, and our friendly staff. It’s great to hear you had a relaxing time at the pool and liked our breakfast. We hope to welcome you back soon.Best regards,The Beyond Kata Management
Evelyn
Deluxerum
Bodde på aug. 2024
Ensamresenärer
10 recension
4.5/5
Utmärkt
Publicerades 2 nov. 2024
Location is great with exclusive beach. A lot nice restaurants nearby. A bit far from night market but easy to take grab to get there. Spacious room
Översätt
Svar från boendet: Dear GuestsThank you for taking the time to share your detailed feedback about your recent stay at Beyond Kata. We truly appreciate your honest and balanced review.I'm pleased to hear that you enjoyed many aspects of your stay.Thank you again for choosing Beyond Kata. Your insights help us improve and better serve all our guests.Warm regards,Hama IminHotel manager
Anonym användare
Deluxerum
Bodde på aug. 2024
Res med vänner
12 recension
4.5/5
Utmärkt
Publicerades 17 sep. 2024
One of the few hotels in front of the beach. Has a nice swimming pool in front of the ocean. Breakfast is ok, could improve it. The rooms are big, clean and has ocean view.
Översätt
Svar från boendet: Dear Guest,Thank you for your feedback. We’re thrilled you enjoyed the beachside location, pool, and ocean views. We appreciate your comments about the breakfast and will use them to make improvements. We hope to welcome you back soonBest regards,The Beyond Kata Management
神哥
Deluxe Premier med havsutsikt
Bodde på aug. 2024
Par
14 recension
4.2/5
Mycket bra
Publicerades 16 sep. 2024
Nice hotel just next to kata beach
Nice swimming pool
Breakfast is ok
Room is clean and comfortable
Översätt
Svar från boendet: Dear Guest, Thank you for your kind review! We’re pleased you enjoyed the beach location, swimming pool, and found the room clean and comfortable. We hope to welcome you back soon.Best regards,The Beyond Kata Management
Lu Valenzuela
Superior Premier-rum
Bodde på juni 2024
Par
22 recension
5.0/5
Enastående
Publicerades 23 okt. 2024
Beautiful resort to stay in, the staff was very friendly, we could enjoy the beach that was right outside of our room, the breakfast buffet was also good, I loved the gym facilities.
Översätt
Svar från boendet: Dear Thank you for taking the time to share your detailed feedback about your recent stay at Beyond Kata. We truly appreciate your honest and balanced review.I'm pleased to hear that you enjoyed many aspects of your stay.Thank you again for choosing Beyond Kata. Warm regards,Hama IminovHotel manager
Iana en Sh
Superior rum med direkt tillgång till pool
Bodde på dec. 2024
Res med vänner
39 recension
5.0/5
Enastående
Publicerades 31 jan. 2025
Great location, good breakfast. So convenient that it’s close to the sea. Many things around. Best place to stay in Kata.
Översätt
Tuyamaa
Superior Premier-rum
Bodde på dec. 2024
Familj
6 recension
2.2/5
Publicerades 12 jan. 2025
The reception in the evening shift was not polite, and it was stressful :(
The room was smelly
Översätt
Svar från boendet: Dear Guests,Thank you for taking the time to provide your wonderful feedback regarding your recent stay at Beyond Kata.I am delighted to hear that you enjoyed your experience with us, that you had a comfortable stay and enjoyed our location.The team at Beyond Kata take pride in delivering the finest service to the highest standard and we are all very much looking forward to welcoming you back soon.Should you require any assistance, please let me know and I will be more than happy to make the necessary arrangements for you.Kind regards,Hotel Team
Juan Luis Félix Ayala
Superior Premier-rum
Bodde på juni 2024
Par
7 recension
5.0/5
Enastående
Publicerades 8 aug. 2024
Great stay in phuket, the hotel was everything I expected and a bit more.
Översätt
Svar från boendet: Dear Juan,Many thanks for your positive reviews. Happy to read that you enjoyed your holidays at Beyond Kata and we look forard to welcoming you back on the next visit.Best regards,The Beyond Kata Management
Brij
Deluxe Premier med havsutsikt
Bodde på nov. 2024
Familj
38 recension
2.2/5
Publicerades 24 dec. 2024
Not happy at all
Rooms are old and full of ants toilets not working
Staff are not helpful
May be a language issue
Bit for sure not for tourism
Översätt
Svar från boendet: Dear GuestsThank you for your candid review of Beyond Kata. We appreciate your feedback as it helps us improve our services.We strive to provide value and exceptional service to all our guests, and I regret we didn't meet these goals during your stay. Your feedback will be carefully shared with our management and team to implement necessary improvements.Thank you again for sharing your experience. We hope to have the opportunity to better serve you in the future.Sincerely,Hama IminovHotel manager
Brij
Deluxerum
Bodde på nov. 2024
Familj
38 recension
3.0/5
Publicerades 24 dec. 2024
Too many ants in the room
Cleanliness a big issue
Toilets not flushing
Beds too too small
Anyone 6 feet cannot fit in this single bed
Staff not willing to help
No coursey
Language a barrier
Most speak the local language
Suitable for locals only not for tourists
Breakfast not great at all
Översätt
Svar från boendet: Dear GuestsThank you for your candid review of Beyond Kata. We appreciate your feedback as it helps us improve our services.We strive to provide value and exceptional service to all our guests, and I regret we didn't meet these goals during your stay. Your feedback will be carefully shared with our management and team to implement necessary improvements.Thank you again for sharing your experience. We hope to have the opportunity to better serve you in the future.Sincerely,Hama IminovHotel manager