Thavorn Palm Beach Resort Phuket recensioner

Ett av de värsta hotellen jag någonsin bott på. Det är verkligen inte värt priset. Första dagen jag checkade in fördes jag till det bortersta hörnet. Rummet luktade unket, och det var ljudet från bilar som körde förbi på baksidan, liksom vem-vet-vad kutlande ljud. Jag ringde receptionen och kände att jag verkligen inte kunde checka in, men receptionen sa att det inte fanns några rum och jag kunde bara stanna i natt och byta om nästa dag. Men jag kände att min hals var obekväm och jag kunde inte stanna där. Senare gick jag direkt till receptionen och de sa att det inte fanns plats. Det var fortfarande samma sak. Jag sa nej, du måste uppgradera mig och det fanns inget annat sätt. Jag kunde bara ändra det till en dubbelsäng. Då fanns det inget de kunde göra, så de hittade ett tvåbäddsrum åt mig på andra våningen. Men de sa att jag var tvungen att checka ut klockan 12:00 nästa dag och sedan omplanerade incheckningen klockan 3. De sa också att de skulle ordna ett lyxigt rum till mig nästa dag. Jag är tvungen att acceptera detta. Jag bytte rum nästa dag, men det här rummet var lika illa. Lukten var okej, men det bodde någon bredvid och det fanns ingen ljudisolering alls. Hela barnet grät hela natten och lät vid middagstid. Jag kunde inte vila bra. Jag kommer aldrig att bo där igen. Kommer att bo på detta hotell igen. Jag tyckte att huset som bara är för kinesiskt var en klyscha. Beställ inget i framtiden, det skiljer sig från vad som står på beställningen. Ingen kommer att bry sig om överklagandet, det kan inte avbrytas ändå, det är upp till dig! Kylskåpet gav också ifrån sig ett smällande ljud på natten. Hur som helst var det mycket bullrigt att släpa resväskor på morgonen och folk som gick förbi dörren kunde höra deras ord väldigt tydligt! Välj noggrant i framtiden! !

Room service was too late, no clean towels. Reception workers do not understand privacy.

We booked standard room is walk far away, location is not so convenient but my son love the petting zoo so much.

Excellent location. The staff is very friendly. Room cleaning is of high quality. The rooms are spacious. A very good hotel just a step away from Karon beach. A good option for families with children (there is a mini zoo, water slides, swimming pools).

Good service, good location. Well maintained facilities and environment. The pool side bar food and drink is so affordable. My family love it so much! It's also so close to Karen beach.

Early about 2 weeks before started off the trip, I have left message to trip.com about addition extra bed arrangement and trip replied this is already sent on behalf. However ，when the day approached at check in counter , hotel said they never received any message .. staff is efficient , she quickly acknowledged housekeeping to arrange 👍🏼。 Welcome Drink is provided🙂 Pool access room is located far at the end of the building, not close to either restaurant or lobby. Room is not too spacious, the worse is the flow of water in shower is too weak and the hot water can not adjusted! Daily buffet breakfast is arranged but everyday needed to queue up and always full of guests. The access pool is nice, a pool bar is served. There are 2 others pools in hotel which are also nice . Beach is right a cross the road. During check out time at noon, check out and check in is a Mess , as both are at the same time, management should arrange check out in one counter and check in at the other counter, to be Not to delay the journeys of the guests.

the room is big enough for 3 kids family. The pools are good. Better for the slides to open earlier maybe at 10. Have to wait for the slide after breakfast. the straight slide make the back pain.

Good hotel, well maintained, good breakfast, natural and tropical

We had a brilliant time at The Thavorn Palm Beach. Had a great welcome and hotel upgraded us to a beautiful room, new section, overlooking Beach Bar Pool. Room was super clean, fab beds, lovely well appointed bathroom and balcony to sit out overlooking beach and pool. Pools were great, location superb as we enjoyed walking into Karon at night. Hotel located away from noise of main centre. Breakfast had good choice and we LOVED the petting zoo!

Lovely Stay at the Thavorn Palm. 2 min walk away from Karon beach and 5 mins on Tuk Tuk/taxi to Kata town. Breakfast very nice with a wide range. Really good selection of pools as our almost 3 year old loved the animal feeding area (10-11am and 4-5pm times) she wanted to go twice a day. Playroom was useful on the Rainy days as the animals won’t be fed if the weather is bad.

Friendly, well trained and welcomed staff. Breakfast is rich, various and suits to everyone. Big and quite crowded hotel but staff is doing their best to satisfy all guests. Sandy beach is just in front of hotel, though you have to cross the road but anyway it is not a big issue, sea is so perfect and you may enjoy swimming in the sea if you like. The hotel area is very beautiful, looks like a big garden. Few swimming pools are there to enjoy your time by swimming, sunbathing, relaxing.

Tropical hotel, nice set up, glad that they have different room types to accommodate our family. 4 swimming pools to choose from and very close to the beach. Hoping for improvement for the breakfast buffet, definitely can do better! Like the zoo petting and bars at the pool!

This is a Caribbean resort style place, we were disappointed the watersides were not operational when we arrived, but the next day the kids got a couple of runs in - they were not super impressed. Super clean, nice buffet style breakfast, beach is across the main road. Too expensive for what it is (200$USD/nt), but safe and secure if that's what you're looking for.

It was a excellent stay..Good food, lot of activities for kids, 4 swimming pool in the property. Nice place to spend your vacation.