Neenlawat Riverside

URGENT WARNING! Our Vacation Nightmare: Severe Injury and Appalling Resort Response! Our family’s pre-school vacation turned into a horrifying nightmare when our youngest son, Tawan, suffered a severe injury at the resort’s swimming pool. Tawan was deeply cut by a broken tile in the pool, resulting in a torn tendon and a fractured bone. Medical professionals have confirmed this is a serious injury requiring extensive treatment. The most shocking part, however, is the resort’s response. When we reached out to management to discuss their responsibility — especially since we later learned they were already aware of the defect in the pool area — they refused to take accountability. Instead of showing empathy, apologizing, or even acknowledging their negligence, they dismissed the incident entirely and shockingly blamed us, saying: “Those who play must be careful.” Is this how a responsible business owner responds to a severe injury caused by their own faulty maintenance and negligence? Their lack of accountability and callous disregard for our son’s suffering are absolutely appalling and unacceptable. We strongly urge anyone considering a stay here to be aware of the serious safety risks and the resort’s unacceptable attitude toward guest welfare. #PoolSafety #Accident #CustomerWarning #Unacceptable

I had spent four days in Ko Samui and wanted to take the train up to Hua Hin. It is quite the journey to get to the ferry, spend a couple hours on the ferry, then catch a bus or taxi to the train station in Surat Thani. So I decided I would depart Ko Samui in the afternoon and spend one night at Neenlawat Riverside and catch the 9am train in the morning. While the location was great for me (less than 10 minutes to the train station), it is pretty isolated so if you're looking to go out while staying there you might be disappointed. The room was nice and clean. I believe most, if not all, of the rooms are standalone bungalows. I arrived early evening and had dinner and a few beers in the bar area near the pool. Food was good and the staff very friendly. Would highly recommend to anyone looking for a place to stay close to the railway station.

Nice hotel, very close to the airport. Great for a stop over for one night(as was my case). The staff is super friendly and has a resturant on site.