HR Hotel & Spa

We stayed here during February 2025 on a school trip. Upon arrival we received our room allocations to find that some of our member’s rooms didnt even have enough beds. When it came to food across the 3 nights, people got ill every night, one of which was RAW pork and another RAW chicken and the last i could only describe as “mystery meat” . They couldnt even make the chips right as they were very salty and even the lettuce was covered in vinegar. We got served pasta each night which was half lukewarm and half cold showing it was clearly microwaved and we were getting the same food another group received the night before suggesting it was just left overs from the other group. We also found that the cutlery wasnt changed each night, one morning we came down to cutlery which was still dirty and had clear ice cream on the knife which makes you question how clear everything else is. On the second night, we received some rock solid gelato which ended up having a FLY and some other bits in it which clearly isnt how food should be served. The bunk beds in the room were very uncomfortable, wobbly and only had barriers on one side so could have easily fallen onto the hard, tile floor. The doors needed a proper slam in order for them to be closed and the walls were paper thin to a point we could here other peoples conversations with ease. Overall, i would not recommend this hotel to anyone, no matter the situation.

The view was amazing but the rooms are full of dust and mould the bunk beds are broken and beef was raw (looked like cat food) the mystery meat on the first night was pork and staff were nice breakfast is the only good meal of the day here as u get to choose what u eat all the sheets were dirty containing (cigarette burns , blood , bugs) the tap water tastes like fish do not drink overall bit of a poor stay but I recommend the views that are close by 1 star .

If I could give ZERO I would but no option. I came here as a school group and I honestly cannot believe the reviews I have read and who in the right mind would let students and themselves stay here is beyond belief. It is the worst hotel I have ever seen in my life. I wouldn’t wish my worst enemy to stay here. It was truly awful. We did not stay and I ensured we left. List of reasons see below. 1. Mould in all corners, plug sockets, walls, ceiling. 2. Smelt of dust and mould not good for anyone with allergy and asthma 3. Toilets did not flush properly 4. Poorly ventilated 5. Beds worse then prison beds 6. Bunk beds not safe at all. And sunk 7. Moveable ladders 8. Risk of fire how would anyone get out in an emergency when bunk beds cover half the door way 9. Outdated furniture 10. Ant infestation. 11. Sheets mouldy and unclean. 12. Unclean, poly filler used to cover broken and damaged bits and unpainted. 13. Doors have no locks 14. Windows did not open. It’s a shame as the views are nice.

I took 24 students on a school trip and we stayed at HR & spa, the students had a fantastic stay. The hotel management met all of our needs and bent over backwards to personalise our stay, everything was made to feel as if it wasn't too much trouble. The location is truly stunning and the facilities were perfect for our educational visit. The only thing that could be improved is being given a designated area just for your group to use for example we had a quiz one night and it would have been nice to have a function room or area allocated to us and just us.

The rooms only had 3 plugs sockets and there was 5 of us. One of the plugs were behind the bunkbed which we shouldn’t think a plug would be behind a bed. The bunkbed was very unstable so we had to bus together all the beds so people could sleep at night. The food was horrible some people weee throwing up after eating the chicken which was raw in the centre. I don’t not recommend staying here.

i went here with school, i shared a room with 4 other people and one bed sank one bed for rock hard one bed was like a trampoline and the bunkbedmmatresses were fine. The bunk bed was very unstable and didnt have a ladder.Our walls were covered in marks and our curtains had stains on them.