Picton Yacht Club Hotel

The positive first. It was a really good location and the rooms were clean. But. We did book two rooms with double beds and sea view. We also payed for it. But we didn’t get what we paid for. We got one double bed room and one room with a double bed and a single bed ( the single bed was really tiny btw). We went to the reception to ask because we were confused. And the service wasn’t good at all. The woman at the reception told us that they don’t have two rooms that kind. And we ask why they offer something like that. She couldn’t tell us. She told us she could get us a downgrade to a family room. But that’s all she could do. And then she just laughed at us. We think it’s really rude. The breakfast is not good at all. There is toast, some fruits, pancakes and oatmeal. Could be better. After we checked out we just went outside and I saw on my account that the hotel charged my credit card with 100€. So I went back inside. And the man looked it up and told me ups was a mistake and he returned the money. I just found that really odd.

Convenient location-- walking distance to shops and short trails (hiking).

Enjoyed cooked and continental breakfast.Lower part of shower curtains need bleaching cos yellowy coloured mould growing. Cigarettes butts on ground straight outside our front sliding balcony door! One darkhaired female pakeha housekeeper had an attitude by her body language...should leave that at home! Otherwise very helpful staff who treated us like they would like to be treated. No milk left in our room on arrival or daily supply. Our prepaid booking was for daily housekeeping.Overall comfortable stay...mattress ,pillows and bedding. Nice hot showers. Enjoyed using heated outdoor pool in all weather conditions. Socialising with some other guests. We want to return for a longer holiday! Thank you.