SpringHill Suites Pigeon Forge

I found the hotel to be average. The hotel could have been cleaner. The elevators were consistently dirty with dustballs and old gum stuck to the floor. We used the indoor pool and found a dirty diaper with fecal material floating in the vent on the side of the pool we were grossed out by this and never used the inside pool again. The out door pool was okay. The hot tub was full of scum suds and there was food floating around inside. That was a turn off. The room was clean and had plenty of hot water and clean towels, good soaps shampoo and body wash. The breakfast was typical food you find at a hotel breakfast, industrial but fresh. The staff was very nice and very accommodating. Hotel is close to all the attractions.

Stuff is friendly. But they didn’t clean the rooms daily. We had to ask for clean towels ourselves.

This was my first time staying in this location and it was very comfortable

This hotel was under construction during our stay. We did not have the option of a hot breakfast, just grab ‘n go style. The room itself was clean. It just seemed older in a lot of ways.

2-20-25 Great location, friendly and accommodating staff but the hotel was under a massive renovation and we felt like it should have been communicated better but none the less once completed we would be fine staying here again

Highly recommended-great hotel Great price and very clean. Good / friendly service as well. We were very happy with the hotel. We inspect every bed when we check in at a hotel, and this was by far the cleanest hotel that we have ever stayed at.