Santangelo Resort & Spa

Remote, Unwelcoming, and Not Worth the Cost I stayed at the Hotel Santangelo Resort & Spa from 11–15 September 2025, and it was one of the most disappointing hotel experiences I’ve had. Although I chose this property for its price and supposed proximity to local sites, it turned out to be extremely remote. Walking anywhere is unsafe—the roads are narrow, with no consideration for pedestrians. I am able‑bodied, but anyone with mobility issues should avoid this location entirely. I booked a superior room with a balcony but was given one with only a bi‑fold window. The room itself was clean and the bathroom acceptable, but the fridge barely worked (a bottle of water took over six hours to chill), and requests for something as simple as ice were refused. The hotel constantly pushed guests to book meals and spa services. The restaurant was often filled with conferences or locals, the menu was repetitive and overly “fine dining,” and asking for something simple like pizza was frowned upon. While the cleaning and grounds staff were friendly, the reception staff were rude, dismissive, and spoke little English—every request felt like an inconvenience, so I eventually stopped asking. If you’re hoping to use this as a base for Sorrento, Capri, or the Amalfi Coast, think again. The winding roads make every journey exhausting, and travel sickness tablets are practically essential. The pool was freezing and almost always empty, and the sister hotel across the road meant crossing a dangerous street just to get food or drinks. As a solo traveller, I was glad my stay was only four nights. I even missed breakfast twice due to early tours, and no packed lunch was offered. Between the constant fireworks, the unwelcoming atmosphere, and the lack of basic hospitality, I cannot recommend this hotel. If you want remote, this might suit you—but otherwise, avoid it.

Very good hotel and amenities. Remote, excellent views, perfect for a quiet getaway. Vehicle hire recommended if you want things to do. Staff very nice and helpful.

Beautiful resort in the mountain This was the pwrfect spot to relax after the stress of Almafi and Positano. The installation are vera confortable. The view is fantastic and the staff perfect. Tks for this nice get away

We stayed 3 nights. It was so easy to relax there either by the pool or on our terrace. The spa facilities look awesome. The staff are very helpful. The location is stunning. Food was great with amazing views from the dining room. It's an easy drive to Pompeii. Would highly recommend.

This hotel is a fantastic option, just 40 minutes from Naples and well-connected to Pompeii, Herculaneum, and Mount Faito, making it ideal for hiking throughout the year. The SPA is excellent, with a new section expected to open by the end of 2024, and the dining experience is outstanding, featuring local delicacies. It's my go-to spot for unwinding, enjoying the natural surroundings, and indulging in great food.

The hotel is in need of renovation in some areas and the pool needs to be retiled and sealed. The room was basic , even though we paid for a superior room with balcony . There isn’t any furniture on any balcony , so nowhere to sit out and enjoy the views . The air con couldn’t be regulated at all . The bathrooms are old and tired , Our ‘mini bar’ was just a small fridge ,,, no drinks in it , no water provided in the rooms and no tea/coffee making facilities in the room . The room was a decent size , the bed was ok . There was a wardrobe with coat hanger and when we asked for more , we got 4 . There are no drawers to put anything in . The TV is extra small , with intermittent WiFi . Breakfast was appalling .. little choice and not much . Poolside bar food was terrible . The hotel is out of the way , so a vehicle is needed . There is nothing close by . The hotel provide a driver but it’s very expensive . Lots of steps so not good for anyone unsteady on their feet . Very expensive for so little. Definitely not a 4 * . Wouldn’t stay there again !!