Htop Pineda Palace 4Sup - Adults Recommended #HtopBliss

Hotellrummet är litet, faciliteterna är enkla, det finns inte ens en vattenkokare, hygienen är också medelmåttig, det mest bisarra är att utcheckningstiden är klockan 10!

Rooms very tiny for a family, worse than a Travelodge. Food limited for dinner but a little more at breakfast. Staff not very friendly or interested in helping to provide support on dietary requirements.

Myself and my partner stayed here for 4 nights 2nd-6th May. We arrived at around 21:30 to be told the food area was closed but they had put food in our room for us which we thought was a nice touch. How wrong we were. My partner bit into what looked like a chicken cutlet completely RAW. When we took it down to reception their response was ‘the chef was no longer working to cook anymore’ we obviously didn’t want anything more after that. We had booked all inclusive but to our surprise when we got there that did not mean everything (alcohol wise). There were two types of all inclusive bands. Premium meant you were limited to what drinks you can have. Gold you can have everything. We booked through love holidays and assumed all inclusive meant all inclusive. There was no option to upgrade to gold when we initially booked. Food was average, pretty much the same thing everyday & nothing could be taken outside of the dining room. Breakfast is from 7:30-10, although on the Pineda palace website it states that there is a roof top bar serving drinks & snacks from 10:30. This is false information as the rooftop bar is only open during peak times ‘June-September’ which meant having to go down 8 floors to the bottom floor to get drinks to have by the pool. Not great when only 1 lift was working. The pool area did not have any umbrellas and looks nothing like the photos online, a lot smaller in fact and very shallow. The room was advertised as an air conditioned room, that was not the case. The aircon was turned off throughout the hotel as it was not ‘hot enough’ for it to be on apparently, although the room was uncomfortably hot to sleep in. We went to reception to complain that they should not advertise the room as air conditioned if they turn the aircon off. Had we known all of this we probably wouldn’t have booked to stay here. On a brighter note, the rooms were clean & the bar staff & waiters/waitress were great. Drinks were generous. The hotel is across the road from a beautiful beach & has plenty of places around to eat/drink. Mala Pekora - Italian D tapeo - Tapas Indian Palace - Indian All within walking distance of the hotel and 100% recommend. The hotel also has a sauna area which you can book for an hour at a cost of €5pp. This was quite nice and relaxing.

Having read many of the reviews of this hotel I was pleasantly surprised. On arrival we were met with by a lovely lady called Janet. Who got us checked in quickly and efficiently. The room had a sea view and was very clean and adequate for what we wanted. The bathroom had a shower and a bath with a shower over the bath too. We went all inclusive and the variety of drinks was really good including cocktails. The roof top pool was a lovely area with a lot of sun beds and chairs. The pool is not very deep but sufficient to cool yourself down in. Along with a pool bar. The staff were all very pleasant unlike what some reviews said. But I always say you be kind to them and they will be kind to you. Also a big shout out to the lady at breakfast who cooked and served the eggs and pancakes she is a credit to the hotel. Pineda is a quiet place and is very good if you want a relaxing time away. Would definitely return if looking for some quiet time away again.

Where should I start....maybe by "Do not book your holiday here". A 4 star Superior, more like a 3 at a push. The hotel definetely does not feel like a 4 star. The Elevators are noisy and shaky, when available, also trying to fit 4 people in one of those is a struggle. The room was nice but that is all, not what you expect from a 4 star. We paid extra for the front sea view with a balcony, do not make that mistake and save your money, because in the moment you seat down in the balcony you will not be able to enjoy the view, you will find your view blocked by the frosted glass, you have to stand up if you want to enjoy the train tracks view from your balcony. We had breakfast, however, you will be better with a coffee and toast from one of the bars around the corner. You get cordial juice from the machines, if you want proper juice that would be an extra 2.50 euros, if you want waffles that would be an extra 2.50 euros, if you want machine coffee that would also be2.50 euros extra, and so on... Also I don't think the cook has seen a real sausage in his/her life, breakfast sausage, the ones they serve for breakfast are party or cocktail sausage. Never greated with a smile by the restaurant Maitre, she had a face on all the time, shouting at people and staff, a little like Matilda's teacher. Crack a smile! it wont hurt. Our room was just below the hotel signs, too bright at night and during the day you could see the horrible state of the corroded metal, with the hotel wall on each side needed a bit of paint or just a good clean. Warning to people going to enjoy the beach: buy some rubber shoes! there are so many stones, the front is so deep that you would not be able to stand. After 11 at night everything is closed in Pineda, hardly anything to do.

From the outside hotel looks nice and pleasant. But room are very dated. No tea or coffee facilities in the room . Breakfast Breads ,cereal , continental breakfast. Fried eggs .beans. bacon. Toast. Friut juices Tea coffees. Snack bar Microwave your own hotdog or burger. Cold sandwiches. Lunches Very poor Cold meats cheese ect. Chips Dessert seem to be the same every day . Evening meal Can be very disappointing Unless you like fish . The hotel could do with a complete make over . Improve on there customers services. It was not what was expected for a 4 star hotel. Will not use these hotel groups again very poor in every aspect Photos do not represent some area of the hotel. So be warned avoid and look elsewhere.