Gästanvändare
27 november 2023
The property was acceptable, but not easy to navigate. The room was also acceptable, while it did leave some to be desired in terms of upkeep & cleanliness. The pool was nice (although swarmed by children the day we were there--not the hotel's fault.) However, the staff was extremely unhelpful. Important information was not presented upon check-in, require 2 more (long) trips to reception since there was no phone connection from the room (that was answered). It appeared that the receptionists we saw (only 2 in 3 days) were incompetent, lazy or deliberately obstructionist. Many excuses were given for the issues, most blamed on others. They were extremely unhelpful. We were trying to book a jeep tour & it never happened. Even a phone call from the US prior to our stay elicited the information that the person we needed to talk to was out for lunch & could we call back in 20 min?
Översätt