Doryssa Seaside Resort

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Our family of 4, including 2 teenagers, stayed at the resort, booking via TUI. It was the first time we had done a package style holiday and we thought the resort was excellent. The facilities are of a high standard, cleaned and well maintained and the staff are friendly, helpful and professional. The pool is busy with younger children so we stuck to the beach, which is fabulous. There are plenty of chairs and you can order food and drink direct to your loungers for no extra cost. There’s a range of restaurants on-site. The main beachside one is probably the best- I wouldn’t bother with the Japanese one unless that’s really your thing. We stayed in the main building where the rooms were simple but had everything we needed. The resort is fairly quiet in the evenings- apart from Thursdays, which is Greek night. A taxi to the town is readily available via reception- a 4 mins journey that costs 5 Euros. In town there are some good restaurants like Cena. Avoid Yamas at all costs!

Sadly our stay at Doryssa Bay, a supposed “5 star resort” in Samos last week- was a disaster. Firstly, some side points to raise include mould in the bathroom, broken patio door and intermittent AC of which I have attached photos - I was fobbed off with an explanation that the mould was black paint! Not enough sunbeds for the number of guests and towel policy were a joke as were the overpriced restaurants on site, the metal bunk beds uncomfortable and request for duvets on the bunks were denied for the children. They instead had thin, scratchy blankets. But of most concern was that on our first night (of a five night stay) we left our room at 7pm to have dinner outside the resort - when passing reception, I requested fresh towels in the room. On our return to the room at around midnight, we found the door had been left wide open/lights left on (presumably by house keeping when dropping off the towels). I am a solo female travelling with my three minor children and this was extremely traumatic. The children were terrified that we had been broken into and that someone had tampered with their belongings or were indeed still in the room. After checking the room and our belongings were ok, I managed to calm them down to stay in the room. Because of the late hour and in order not to disturb the children any further, I informed reception of the disturbing incident first thing the next morning. The response from Doryssa was non existent. I had to chase them via emails and go back to reception several times before they even acknowledged the situation. Till today, I have not received an explanation of what occurred. They eventually offered my family dining vouchers for the dinner buffet which we declined as we no longer felt comfortable or safe on the premises. It took until after we checked out of the hotel for the manager to get in touch and admit the security breach was completely unacceptable. Our entire holiday was ruined as I had to spend most of it chasing an appropriate response to the breach which was initially described as an “inconvenience”. The hotel completely failed in their basic duty of care to us as guests and were negligent with our security. I will not be returning and certainly would not recommend this hotel to anyone who values their safety and security on holiday or anyone with children. Furthermore, I am disgusted by the way my family was treated afterwards, pretty much ignored until we chased for a response over and over again. 0-star security and 0-star service from Doryssa Bay.

We stayed here for 7 nights in a deluxe room in the main building with a garden view. The room was nice and just as pictured - clean, modern, and comfortable. However, a few details were disappointing: no kettle, only a small coffee machine with four pods for the entire stay, and neither coffee nor water was replenished. Clean towels everyday but no bed linen changed. The biggest issue was how overcrowded the hotel felt. By 9am, most sunbeds were taken - many reserved even earlier. The breakfast area was chaotic, with limited options and no fresh juices. The overall atmosphere fell far short of what we’d expect from a 5 star hotel. The beach was packed, with frequent low flying planes. Food there was average and overpriced. Cocktails from the bar were poorly made. We ended up renting a car and exploring the island and nearby beaches, using the hotel mostly to sleep and shower. Disappointing, especially given the premium price. This resort might suit families with kids (there were a lot) but for couples or those seeking peace and quiet, it doesn’t live up to its 5 star rating.

A very nice hotel of high standard. Very nice breakfast, friendly staff and also some nice restaurants were Asteria has one of the best chef's on the island. Our choice was the ni est room with seaview for celebrating my wifes birthday. A place to come back to.