I can’t say enough good things about this hotel and their staff! I’m staying here from out of town for 10 days to recover from surgery and these folks have gone above and beyond. First off, my flight came in early, I was on meds and dying to check in early. With a few clicks they got me not just in a room early but upgraded me to a 2 bedroom suite without extra charges. And this room, is amazing! Perfect for my recovery! My husband joined me for a few days to get me through the worst parts, but there’s even doors that divide the bedroom and living room (both with TVs yay!) so I could rest and he could do his thing. Everything was super clean, great bed, and lots of amenities. Another big bonus is the hot breakfast! They rotate different stuff daily! Everything from scrambled eggs, cheese omelets, sausage biscuits, French toast sticks, lil Belgian waffles, always a different selection of cereals, pastries, toastable breads and bagels, juices, a oatmeal bar with tons of fixings, and more! But back to the service, these folks have gone above and beyond to help make me comfortable during this time. Extra pilliows, blankets…husband even scored 2ply TP Just great attitudes and helpful folks. I just love this hotel. Incredible value here as well. Every trip to Ohio, I’ll be staying here hands down!
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