Residence Inn Canton

Minor issues didn’t spoil the stay Was given a key card at check-in when I went to enter the room they had replaced a card reader with a touchpad. Had to return to the desk twice to get the right combination. There’was an over-the-range microwave left on a luggage cart by the elevator for two days. Room was clean and comfortable, staff was friendly and welcoming. Great location. Definitely would stay here again.

Could have bene better The main room air conditioner was broke and the window air conditioner that was in the window blew directly on the bed when you where sleeping instead of cooling the room. The bed has divits from being used too long. Hard to sleep when you are half your body is in a divit. The outer doors are not secure. They have key scanners but the locks have been removed from the doors. Anyone can walk into the hotel with out being screened.

Room was nice and clean, very roomy. They were doing construction on our floor, but it was all good.

The staff was nice and helpful however the accommodations were not great, room smell like smoke in which is generally dirty furniture was very uncomfortable.

My mistake but staff was professional. This place should not be overlooked. We realized at check in that I had lost my license and there was no way to check in without it. The guy at the front desk was empathetic and understanding but also was doing his job. We had to go home (90 minutes) in a snow storm to get my passport so we could come back and check in. It was important to spend the weekend with our daughter. Everything about the hotel was perfect for family time.

As parents we were seeking a night away, just the 2 of us. We are from the area so we knew all the area dining options. Our start was great. It started off PERFECT with laughs at the front desk, the front desk attendant, Will, was awesome. We had just finished wine tasting and had forgotten a cork opener. We thought we would have to run home and grab ours but we were saved by a cork opener in the room!!! Our TV was giving us trouble (possible user error) but again Will came straight up and fixed it for us. The room was set up beautifully. It was convenient, full fridge for our wine bottles. Ice maker in the freezer. Couch to watch some TV and eat dinner. Then swiveled the TV so we could watch in bed. Breakfast in the morning was great! The hotel manager knew us by our entrance the night before and constantly checked on us as we were in the lobby. Will definitely book hotel again for another Mom and Dad night away!