Caravel Suites - Adults Only

Nora and Manos and the whole teqm were amazing. They are really thoughtful and it was an amzing experience. Great massage. My wife and I were very pleased! They also give two minute massages on te beach for free. What else could you ask for! Thank you guys so much!

This was our third time enjoying a wonderful vacation here. Once again, the hardworking and friendly staff made it an unforgettable experience. The room we had this time offered a stunning sea view, truly breathtaking. It was another perfect stay, and we’re already looking forward to coming back for a fourth visit!

I had a wonderful experience with Nora at the spa - her completed my facial and it was amazing and calming. She took her time and made me feel very comfortable and relaxed. The spa itself was welcoming and extremely relaxing. All the staff are very friendly,polite and calm Welcome experience would recommend

We had an amazing holiday at the TUI Blue Caravel Hotel. All the staff are amazing but a special mention to Alex, Maria, Michaela, Alice, Benida and Klodianna who all made our stay extra special. The view from the day beds were breathtaking. Food was good and drinks were poured very generously! The only thing that could of been better was the evening entertainment, but we were told when we booked the holiday that the entertainment was low key And I’m so glad we didn’t let this put us off booking this hotel as every other aspect made up for it

Worst hotel I’ve ever stayed at. I had booked a luxury swim up room with sea view, all inclusive through TUI. on arrival (mid afternoon) our room was not ready which was disappointing considering check out times are 11am. We were asked to go and wander. On arrival you get a mouthful of cherry juice, no real welcome drink. When we eventually got to our room (518) and it was filthy. The walls themselves were dirty and had cracks, there were insects and cobwebs in the corner of the ceilings. There were drink marks on the back of the bathroom door and the paint on the bathroom door was peeled and split and looked very poor. The bedding was stained from a spilled drink. The swim up pool steps were thick with algae, and the size and setting of the pool was actually quite unpleasant, and the sun lounger was heavily stained (not wet). We didn’t use the swim up pool at all. The aircon didn’t work, and the pipe was messily exposed on the wall. Plugs hanging out of the wall exposing bare wires, and the telephone also had exposed wires. What is most concerning as that the room was deemed acceptable even with these issues. There was no wifi in the room despite this being advertised, and our room had no minibar. All other rooms had minibars (as stated on the hotel leaflet and we saw the trolleys with supplies outside rooms). Considering you can’t drink the tap water in zante, there were no bottles of water either. We asked at reception for bottled water and none was provided (we paid all inclusive). There were branded spirits at the main bar but none at the other bars. A surprising amount of spirits weren’t included in the all inclusive package. The shower also went through a cool and scolding hot cycle. The hotel manager never made an appearance or attempt to resolve our issues and the hotel staff were very unhelpful and frankly unpleasant. TUI reps were also useless in trying to sort a different room or equivalent accommodation. Having paid £3k for this holiday I was mortified, considering it’s meant to be five star. It is at best a £1k holiday for two, three stars at a push. My partner and I left within 24 hours on the next available flight to the UK as it was filthy, and a health and safety hazard. We wouldn’t have enjoyed any aspect of it had we stayed. We have now lodged complaints with TUI and ABTA over the health and safety/false advertising. Don’t book a holiday at this hotel and stay elsewhere to avoid the disappointment we had.

We were a party of 4 people and On arrival we were offered a glass of Prosecco and some light snacks. Very soon after we were shown to our rooms, we had a few minor problems with the location of the room. The following morning we went to reception to see if we could change our rooms and spoke to George the hotel manager , he said to us he would do his best to resolve the problem and the next day we were moved with our friends to 2 new rooms. We found the staff very friendly and helpful, just to mention a few, Panos, Maria, Diane and Michaela. There was always a good variety of food and drinks available including some branded names ,there were plenty of Sun beds available and our rooms were cleaned to a very high standard. The hotel grounds are immaculately kept and the hotel itself is spotless. We will definitely return to this lovely hotel and its staff. Our thanks to everyone at this hotel especially George.