Tsilivi Beach Hotel Zakynthos

I am staying at this hotel at the moment , and what I will say is we are loving it here , everything is spotless , the food is lovely and plentiful , it’s an all inclusive buffet , I have stayed at a lot of all inclusive hotels and this is lovely , so ignore the bad reviews , I’m glad I did !! It’s prime location , and friendly staff here don’t deserve the haters !!

So, after reading many reviews on here i was a little apprehensive about the holiday and unsure what experience we were going to have! Firstly, I’d just like to let anyone know who is reading this review, that the hotel is well worth a visit! The reception staff were welcoming and helpful, both our rooms were not ready when we arrived, this was 1pm, but they made sure that we started our holiday as soon as we walked through the doors, by making all of the facilities were available to us, there were 4 of us Two couples. Our rooms were ready within the hour. Both of our rooms were good, great views and good size. Our room was like a penthouse, Balcony was massive, and we were overlooking the beach and sea. The doors to the balcony have sliding glass doors, these were open all the time we went away early May and the sound of the sea lapping the beach was beautiful at night. The cleaners came on a daily basis, Towels were changed every day, and there was also the complementary soaps and shampoos. Beds were firm and comfy and remade daily. There was two large wardrobes and a cupboard, one of the wardrobes had a safe in that didn’t require a deposit to use. We visited on an all-inclusive basis and after reading the reviews regarding food I was a little worried as I love a good feed! Breakfast- virtually the same every morning but there was a good selection of cereals, cooked eggs of all variations, sausages, bacon, fruits (fresh and dried) and fresh breads. Plenty to choose from! The cooked foods were all labelled and at a good temperature. Dinner had a good selection and varied every day, plenty of salads and fruits. Evening meal- again, plenty to choose from and varied again from night to night. There wasn’t really a problem with labelling as I thought there may be with other reviews I have read. Also, the food was kept at a good temperature. Pools bar- only one was open when we went, but plenty of drinks were available and kids mocktails Pools snack wasn’t in full swing either as we went early season, but you could get sandwiches snacks & and ice creams. You never go hungry when it comes to food available. The pool area was great, not too cold and the pool gradually got deeper from one end to the other. so it’s great for all ages! There is a very small pool for the very little ones at a depth of 0.4m. Theres’s toilets at the pool area and one of them is equipped with a shower. There are also other outdoor showers at the side if the pool. There is a deeper pool for swimming nearby. The beach is literally at the back of the hotel just down a few steps, also great for kids as you can walk out 50 od yards and still be only up to your waist, and its lovely. Massive shout out to the entertainment team especially Matt and Julieana, they both put themselves out to chat and encouraging you to have a good time, Juliana is brilliant at entertaining the kids and goes the extra mile to keep them occupied! They make you feel at home, again as it was early season

Rooms - There is no guarantee that he will be accommodated in the main part of the building. Most Slovaks and Czechs are accommodated in studio units outside the hotel. The rooms in these units are in very poor condition. The master bathroom is horrible. The overall impression would be Max 2 stars, not 4. This was the impression our entire trip had now in September. Don't be fooled by the photos from the travel agency. On Google, these units are called Glaros Studios. The beach - if it can even be called a beach. It can be said that there is none near the hotel. This hotel claims to be by the beach, but in reality you have to walk a few meters in a different direction to see no beach at all. The sea is clean but the entrance to the sea is stony. Food - all inclusive very poor. She ate bland and unseasoned. Pretty much the same thing every day. The best time of the day was breakfast. Desserts are mostly colorful foam cakes. Don't expect any baklava and almost nothing Greek there. We went through Fisher. After 2 days of fighting with the reception, the representative and the head office of Fisher, our room was changed. They moved us to the main part of the hotel. Overall rating 1 out of 5 it was more stress than vacation