Culture13250304869
18 januari 2025
Overall great value for the price we paid. We are a mid forties couple who have been to Cuba many times over the past 20 years. The food exceeded our expectations. Buffet was full of 'cook to order' beef, fish, chicken, pork, shrimp, mussels etc. Always fresh fruit and veggies and fresh eggs and bread. For coffee lovers, Jose Adrian makes the best americano in the lobby bar. Dark delicious black coffee with golden crema! However, they need to turn down the AC in the lobby bar though, dear God it was like an ice box in there sometimes and the poor staff were sick with colds. Service overall was good. Vladiy at the beach bar was excellent and so was Miguel at the Skye bar, they both provide 5* service. To be honest I had debated on an overall 4/5 for this resort but upped it to 5 because of the excellent service and drinks they provided us during our stay. As for entertainment, if you want a lot of organized activities, a theatre or nightly disco, not the place for you. Other than evening sunset with live music (which we really enjoyed) and a call to Zumba around 4:30 by the pool you wont really see or hear many entertainment staff. Which kind of added to the peaceful ambiance (especially with the spa music playing in the mornings which I quite enjoyed). It felt more like a DIY entertainment place with a volleyball net and soccer nets in between the pool and beach (and a ping pong table in a room) which we saw many families using which was nice. There was a small show most evenings in the sandy area between the buffet bar and Skye bar where the kids could get up and dance with the dancers etc. Overall a great place to just enjoy your book on a beach chair or a game of cards in the lobby. Beach: If you want long walks on a soft sand beach then not the place for you. However, it is still a beautiful beach with an absolutely gorgeous mountain view. Snorkeling was great right off the beach and they will lend you snorkeling gear for an hour at a time for free which is great. We were at the beach by 9:30am every day and had no problem getting shade and a chair which was nice. Cleanliness: Always clean room towels, beach towels, linens etc. That being said, I know others have been bragging about cleanliness but honestly was not super impressed with the main areas, particularly the floors. I think they need some additional staff in that area as often saw dried in spills. It could also be all the modern whites and light greys making it more difficult to clean? I think front desk staff, while friendly, could also provide more information on check in I.e. where to book a la cartes, info about the amenities etc. Side notes: -Was neat to take the bus into Trinidad ($5 USD return pp) for the afternoon although In hindsight I wish I had organized a walking tour to get more out of the visit -You can also visit the sauna at the spa for free Overall a great vacation! However, not entirely sure we would return, I think if we were going to endure the long bus
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