HL Paradise Island

Paradise Island...nothing Paradise about it, On first sight the apartment looked really nice and spacious,but after seeing tiny bugs scurrying on the bedside cabinet we took a closerto look and found them on the headboard and picture above the bed.after checking the beds further we found them to be dirty.We went to reception to report the bugs and were told someone would come to spray so after being at the pool all day we expected the bugs to have gone but no..they were still scurrying round . Food is very repetitive and they tend to run out of stuff too.Snacks are served daily from 12 to 5 and either run out or are left out all day. Drinks are watered down (I don't normally drink at home but like a couple of cold beers on holiday)but the beer is lacking any alcohol content. If you want a cheap hotel with cheap people who don't clean up after themselves then this is for you. If you prefer somewhere cleaner then certainly don't visit here

You simply can’t fault this place, stayed here with a baby and a 5 year old and we were satisfied everyday, food, entertainment, activities, photographers, apartment, drinks, everything was very good, staff made us very welcome, very caring and made sure that we are okay. We are already looking forward to booking this place again.

Horrendous hotel the cleanliness is appalling the room was full of bugs the air-con was flooding the room there was mould all over the bed room and in air con, my baby caught a skin infection and eye infection that needed treatment, family of 5 all ended up with DV and reading all the reviews no matter what date it was when replying to customer they have said the hotel was at 80% occupancy and not one person was reported ill well going by all the reviews that’s a lie as there is lots of people who have falling unwell the hotel is an absolute disgrace it’s needing closed down !!!!

Great family hotel , entertainment team look after the kids and have recently added new activities like football etc and get all the kids involved in the mini disco. All the staff get involved with activities and entertainment and make everyone feel welcome.

Currently here at paradise Island and having a great time with all our friends and family. The animation team have been awesome. Brando, Nahim & Julie are always giving us loads of fun in the day. Looking forward to the next week of our stay ☺️☺️

The hotel was brilliant and the facilities were awesome it was clean and tidy. The animation crew had brilliant activities for all ages we specifically enjoyed the water polo which we took part in almost everyday. The food was lovey with a menu that varied every night.