Sarah D
13 augusti 2024
OMG, not at all like the photos or the write up of the hotel, advertising all inclusive but only does breakfast buffet, and meals to order from pool bar, cleanliness around the pool area is disgusting, saw a pool guy spitting on the floor lids play whilst collecting sunbeds. Pools open at 10am not 8am as informed. The disco bar fits about 40 people on and entertainment, is basically non existent. 2 pool bar staff lovely, and that's about it, Reception staff, couldn't care less, tried for 2 days to book our room for a further 2 hours just to shower and change and told no full, cleaners were now around until 4pm in afternoon. The pool area was disgusting, litter bins full overflowing, showers were dirty. Rooms had stained beds, rusty shower heads and taps, a cooker hob from the 80s and whistling kettle that you just couldn't use as it took too long. Broken and damaged plug sockets, you have to pay a deposit for, TV remote, air con remote, no kids allowed in indoor pool. Would not recommend to families or adults
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