Gran Castillo Tagoro Family & Fun Playa Blanca

Our 11 nights stay is coming to a end here at Hotel Gran Castillo Tagoro 5 stars. First impression getting off the bus was Wow looks a very nice place. But soon when down hill at check in,For a so called 5 stars hotel took ages to check in the guy on reception took five hone calls why processing us, which I thought was rude when we was new guests so 30-40 minutes late we finally got a room key. The room are very big but standard poor, the air conditioning is very dated with thermostat control on the wall which is that old you can't adjust no remote control and a waste of time for the size of the room. Very limited on plugs sockets and definitely no USD sockets. This Hotel is massive feels like three hotels into one, but when it says family and fun really means kids club everything is all kids kids! There a adult only pool only part of it gets the sun this time of year so if your not up early your getting no sun at the adult only pool. In the evening there is no where for adults only at all so you have to spend the evening with screaming running kids everywhere but very relaxing. The only bonus is the drinks are really good. The hotel has loads of space they could use for my bar areas but there not using which is a shame. Food in the restaurant was ok always something to eat just have to be careful walk about with the kids running about in there, seen afew elderly people nearly get knocked over walking back to the tables with food. The weather was fantastic couldn't ask for more for winter sunshine. So review definitely not 5 stars it's a 3 stars plus. And it's a massive kids club. Don't get me wrong I like kids but when your on holiday you don't want it all and night.

Our last evening here and it’s been wonderful. I booked surprise for my husband’s birthday - the big 50! Lovely views from the room, plenty of space and nice food - we hope to visit again soon Recommend the buggy off road experience and the electric bikes to papagayo beaches!. Ou maid was lovely and the adult swim area staff also superb

Just back from a week's stay at the Gran Tagoro and wanted to leave an honest review for anyone thinking about going here. The hotel is absolutely brilliant! No it's not completely new and yes, if you were to examine it in fine detail you may find one or two little signs of aging, however what I'll say is this... don't go looking. Because instead what you'll find is an absolute gem of a resort where the staff work tirelessly to keep it looking spotless and to ensure everyone has the most wonderful experience. Things I loved! They cater for all; families but also adults only. You'll never be kept waiting; if they see you, they are coming to serve you. The all inclusive drinks (wine, sangria, beers, etc) are all decent quality and a special mention goes to the coffee, especially the little cups you get from the pool bar. I'm really going to miss those! There is a great selection of freshly made food, and the paella is up there with the best I've ever tasted! People dress up nicely for the restaurant, I noticed this The grounds are immaculate! There is entertainment that goes on by the poolside, we especially loved the saxophone player and the foam party! You don't need to get up at the crack of dawn to reserve a sunbed. Yes there are still people who do that, but the pool staff discourage it. There is always evening entertainment: some to suit families and some to suit people having a quiet drink on the terrace. The hotel has the most beautiful views and direct access to the promenade where you can go for a run or a walk along to the harbour. Our room looked directly on to the terrace and we loved that we could sit out on our balcony and still soak up the atmosphere. The balcony door was completely soundproof, meaning we weren't disturbed when we went to bed. Management were always visible and really cared about your experience. I could go on and on. I've seen a few people leaving negative comments on Facebook groups and I just wanted to make sure that I left my own comment to say how wonderful I found this hotel to be. From the moment we arrived and were offered a drink straight away, to the moment we checked out... it really couldn't have been better, thank you!

Had an amazing week during our stay with our 2.5 toddler. The propriety is beautiful and clean throughout. The room was massive and beautiful, nice view and really quiet during the night. The beds are so comfy, slept really good. The food is excellent and varied, I don't drink alcohol so I can't comment on that but plenty of choice for non alcoholic drinks. I loved the pancakes in the morning, best ever. Thank you all for the hospitality and looking after us during our stay. I would like to highlight how hard the F&B staff work and the housekeeping team. You are brilliant! Special thanks to Lorenzo and Paula from the animation team as well.

We stayed for 5 nights mid August and it was the first time taking our 7 year old son abroad. Jet2 We went with Jet2, both my wife and I have anxiety and our son is ASD. Never did we feel stressed or overwhelmed, there is Jet2 staff everywhere pointing you in the right direction and making sure you get to where you need to be, they were all super friendly. My son got to look in the cockpit and have a photo with the pilot too! ARRIVAL Upon arrival, the lady who checked us in was really friendly and great with our son. We are a same sex couple and wasn't made to feel uncomfortable or treated any differently. We were given welcome drinks and our son was given a balloon and made a fuss of. ROOM We were in a sea view room in the block next to the adult pool (block D) we were on the top floor (7th) which was great as we had lovely views of the adult pool at the front and the sea at the back. It did slightly overlook the back of the hotel next door but that didn't bother us as we had a free upgrade to the sea view room in the first instance anyway. The room was really spacious and had sliding doors to separate the sleeping areas. I found the sofa bed uncomfortable but my son was fine on it and said he slept well. The room was cleaned daily and towels replaced if used. Didn't have an issue with the cleaning, the cleaner would make my son's bed and tuck his Pikachu teddy into bed and fold his pjs on the pillow which was cute. My wife and I slept with spare blankets the first night and the next night when we reached in the cupboard for the blankets again, they weren't there. We thought this odd, until we climbed into bed and saw the cleaner had make up the bed with the blanket running in between the two sheets, I thought this was a lovely gesture. THE RESORT The resort is massive! However it only took us a day or so to get to grips with it and once you sussed it, it really isn't too bad. I really like that the kids areas are separated as thats where we spent most of our time. As my son is ASD the main pool was a bit much and it nice that they were far apart. The kids pool were much calmer and we always managed to find a seat or a sun lounger. We had a bit of confusion over the inflatables rule. It's fine that the rule is in place however it would be good to know about it beforehand so you can plan accordingly. One day the lifeguard said we could use the inflatables til 2:30, that's when we arrived. So, the next day after lunch we we arrived at 2 and thought we would have half an hour, however the lifeguard said inflatables were only allowed til 2! So, we didn't get to really use the inflatables, which was disappointing. If we had just know the times we couldn't have worked around it. We found the resort to be cleaned and well maintained. There is access to the beach at the back of the hotel, we found the beach bigger than the other reviews made out. You could easily spend an afternoon there swimming in the sea, playing the sand etc. THE FOOD My

Little things but overall fab. The staff are the nicest staff ever. Big thank you to Zachary Bouhaja Gomez on the animation team - what an amazing guy, he gives 150% always. He is great with the kids and the adults and is amazing at getting everyone involved. All reception staff are lovely but special mention to Christine in reception who goes above and beyond, reassuring and calm she is a fabulous ambassador for the hotel. The food was lovely, good theme nights and always something to eat even for the picky eaters. Saxophone players, acrobats, bingo, water polo - there’s loads of poolside entertainment, especially loved the foam party where the staff got really Involved - jumped in the pool and had great fun with the guests, we bought the group photo taken at the time as a momento. We had such an amazing holiday we are already booked to go back next year. Some bits of painting etc to be done as parts look a little tired. But that’s just cosmetics.