Hotel Parque la Paz

We came to the hotel as a family of 2 at the end of October and received certain impressions regarding our holiday here. Some moments amazed us at how advanced this hotel is, and some other disappointed. I`m gonna start from counting good things: Great staff who works in here. I did not see anybody more friendly, helpful and understanding like people who work here. We did not feel any discomfort while speaking to anybody here, and it was lovely experience. The rooms were very good in terms of space, interior and facilities. We had everything to cook on our own, including cutlery and plates, even though we mostly ate in a restaurants. Also, we had a big comfortable balcony. The food was amazing, cooks and serving personnel are very friendly and tried to fulfil all our wishes. There was a lot of everything, and even the picky ones will find something their own. Every day is special in terms of cooking, there were different dishes, but at the same time the balance was kept - nothing was switched rapidly. The location of this hotel is very decent - everything can be reached within 5-7 minutes walk from the hotel: shopping centers, beaches, shops, grocery stores, parks. But some things we dislikes a lot. Very old and dirty towels, they used to be white someday, but now they are grey and had to be thrown away to bin a long time ago. Sometimes we were given dirty towels that had stains and we had to ask to change them once again. The same way, pillows were horrible and had to have its own place next to towels in the bin. For 4 stars it would be better to have other matrasses and bedding. It was very uncomfortable to sleep. There are a lot of questions to housekeeping, because it is hard to rate properly their cleaning in the hotel. We understand that Tenerife is subtropic island, and there are a lot of local cockroaches, but it does not mean they can`t be NOT removed during few days from laying next to elevator, which is close to the entrance of main restaurant. And it certainly does not mean that they can`t be dealt in any way - I saw a live cockroach running on the floor at the pool restaurant at lunch. Room cleaning was bad, especially toilet and shower, but somewhy the housepeeking considered it was a great idea to move our belongings in bathroom to other shelfs from sink. We did not understand whether was the bedding changed during our time of stay (6 nights), and if it was, it means that bedding is disastrous because it`s the same as dirty one. There were bathroom stains, and it looks very bad. Also, live bug got from canalization to our shower. We had all-inclusive, and still were asked to pay for the safe if we want to use it (50 euros for 6 nights). From personal opinion, I did not like that shower did not have door to be closed, it is opened-type, but it`s more somebody`s personal preference than some disadvantage. Lunch is not that diverse unlike breakfast or dinner because it is spent in pool restaurant, which is smaller than the main

Beautiful hotel. Rooms are modern and spacious and immaculate. We faced the Andorra which I was a little disappointed at first as I’ve been twice now and both times had the same view. But we didn’t get sun this side which made the rooms that bit cooler. Which became a blessing. Maids came everyday, clean towels, beds made which was nice. Pool area very clean, the lady lifeguard was really nice, she put some floats out which was helpful as my mother can’t swim. Night time entertainment lacks, and the alcohol is so weak on all inclusive you could drink all day and night without even feeling a bit tipsy and I’m a lightweight. I know house spirits are not as strong but theirs are something else. Food was absolutely fine and I’m picky, very clean dining areas. Loved the area were you could help yourself to hot drinks, cold drinks, lager and sangria. Saved waiting at the bar. Overall I’d definitely stay again, just would like better cocktails.

I just wanted to share our views about this hotel after some of the negative reviews we read ... this hotel is marked as a 3 star hotel by jet2 yet we would give it a 5 plus .. the hotel is clean and tidy all day the cleaners are there from morning to night . the staff on reception are absolutely wonderful and always ready to help you ... the rooms are plenty big enough.. we had a pool view and sea view .. very modern rooms and ceiling fans that were more than enough to cool the room down ... bed was made every day and towels too as well as the room cleaned .. now as far as the food is concerned ... well what can I say .. everyday there was so much to choose from from salad to main meals and sweets .. such a selection ... the salad area was clean and fresh no matter what time you went in and hot food the same.. the chef was always looking at what people had and tidying and making it presentable for the next customer .. the sweet selection from fresh fruit to light and tasty sweets was too clean and tidy .. the only thing that let it down was other holiday makers making such a mess around the chocolate fountain and sweet deserts but again the staff did the upmost to make it look presentable ... all In all it is a wonderful hotel set in a fantastic location only a 5 minute walk to the beach and shops. ... Thankyou so much to everyone at the hotel for a wonderful holiday and look forward to staying with you again next year