Park Club Europe - All Inclusive Resort

The good: 👍 The location is excellent, close to shops, beach and all you might need. The food is good, although sometimes is kinda repetitive there's great choices and is tasty. There's a great selection of drinks even though not the greatest brands still very enjoyable and the bar and restaurant staff was always pleasant to speak with. Animation crew and the shows were excellent and really made the stay even more pleasant. Rooms are big and spacious even if decor is a bit outdated, our room had amazing views. The main pool and the surrounding areas are beautiful and well kept. Just wish the Laguna beach pool was also heated. The bad:👎 Room cleaning was basic(spider webs in the bed lamps) but beds were made and fresh daily, most days they wouldn't take cups out.(we always bring water back to the bedroom) All reception staff were great and pleasant to deal with exception of Anna which was dry and sounded rude when I asked about shampoo/soap replenishment. Shampoo and Shower gel are only available when you start your stay(one sachet per person) these are not replenished daily, never experienced this on any hotel I've ever stayed. You'll be forced to go buy some in a shop.

We love this place! We returned for the third time this year and it just keeps getting better. By far the best thing about this hotel is the animation team. They go above and beyond to make sure you have a great time. Special shout outs to Fabio and Alessio who work so incredibly hard and are so friendly and then also Elena and Francesca who our boys adored at kids club. All the animation team work so hard from putting on a massive array of activities which are all super fun (but you never feel pushed to do if you don’t fancy) to cooking by the pool and then the great shows in the evening. Great to see that there had been some investment in the shows this year with some new costumes etc and this has made them even better. Greatest Showman was a massive highlight. There are so many facilities in this hotel from the beautiful pools, sports facilities, parks and even small animals. The restaurants and bars offer a large variety of top quality food and drinks and great service too. We pay extra for one of the suites as it’s definitely worth the money as the rooms are gorgeous, clean and comfortable with great views. I cannot recommend this hotel enough, we will be returning! Thank you to everyone who gave us such a great holiday once again.

Absolutely best hotel , great location great food , great atmosphere and ambience. Entertainment brilliant those guys and girls 100% take my hat off to you . Barbecue restaurant the best steak cooked to your liking and the wine was good quality. See you all soon .

Our family of 3 are home from a 2 week stay at Park club europe. The hotel is such a lovely place and set right in the heart of Playa de Las americas, but for us as a family, we wouldn't go back. When we arrived, we had a nice surprise that due to it being my partners 40th birthday, we had been upgraded rooms. The room was stunning and located over in the Laguna beach block. We were given vague instructions on how to get there when we checked in, which then led to taking another 20 mins looking for our room number as it wasn't explained how large this section was. We then had to carry 3 25kg suitcases up 3 lots of stairs, as a definite downside is that there is only 1 lift which takes you to the main restaurant. The freshwater pools down by the pool bar are lovely but very cold. I'm not sure if it was because of the time of year. Food down the pool bar was OK at best, not a massive selection. The food the 1st week in the main restaurant was a letdown for us, and we are not fussy eaters. The second week was better with the themed nights, but the woodfired pizzas were stunning, and my partner loved the salami pizzas. The bbq was the same every night, so we didn't go often We didn't like the setup of the tables in the restaurant. The 8 chairs at each table and having to share a table was something we found very awkward and uncomfortable. One morning, a very rude woman refused to allow me and my daughter to share her table at breakfast time, when it was very busy and there were only 3 other people at the table with her. Thankfully, we were able to find another table. The sand around the saltwater pools was very annoying, and I think something that they should think about removing. The pools were always full of it, and you kept dragging it back up to your room. On our last day, we used this pool for the 1st time, and the amount of salt in the pool did cause my daughter to have a nasty burn on her leg and my partners eyes to burn. The cleaners work very hard in the hotel. I just think that the resort is so big that sometimes there are parts that are rushed and could do with being a bit cleaner. Some guests were just downright rude and absolutely disgusting, having food and just piling their plates by the pool, leaving plastic cups instead of putting them in the bins. The staff do work tirelessly from the restaurant staff, bar staff, and the animation team. The entertainment we only went on the one night, and the animation team really took their job seriously. We just didn't bother again as it just wasn't for us. We found that not many English speaking families were there while we stayed, and this made it difficult for our little girl to make any friends. We did enjoy our time here, but we have had much better holidays in other hotels in Tenerife.

Tbh is hotel is fantastic. Staff couldn’t do more. We arrived and had room upgrade to the recently refurbished Laguna bay right next to salt water lagoon pools. Follow round to the other pool. Activities all day for kids inc. artery, patonque, tennis. Too much to list. Food choice was exceptional. Only very small downside is that there weren’t more British guests, which didn’t stop our 8 year old from using universal language of ‘play’. Entertainment was totally aimed at families, but both sides of us had lads holidays, which didn’t disturb us. Cleanliness bang on. Would 100% recommend for the ultimate all inclusive holiday. Thanks to aline and all the other staff who made our introvert daughter step out their comfort zone.

Worst hotel ever , food disgusting , room no aircon sweat box , staff rude , entertainment pathetic amateur rubbish , please avoid better off in a tent, leaving patio doors open and in need of a deep clean as under bed pic shows also rubbish gathered outside of our patio great view