Apartamentos Pirámides

I have stayed here multiple times and will always try to stay here. Location is excellent and the service from the staff is great especially Manuell. All inclusive drinks are all your local spirits. You get what you pay for. If you want a good atmosphere round the pool then this is the place for you.

Arrived late ish. No pillows on bed. Asked reception for pillows who said the laundry is closed?? Towels aren’t changed daily which I personally think is disgusting. I change my towels daily at home.

Отель популярных, большой, шумный, удобно расположен. Началось знакомство с отеля с негатива. Бронировали номер на 3х. Добрались до отеля в 2 часа ночи, благо ресепшен работает круглосуточно. Выданный номер встретил нас тараканами! На ресепшен не сильно охотно поменяли, сказав что мест особо нет, но выдали номер на 3м этаже с хорошим видом, где краешком видно море. Но в номере бельё было только на 2х. Будучи уставшими поделили 2 комплекта на 3х и с утра вернулись на ресепшен с просьбой выдать третий комплект. Однако, на ресепшен решили выдать нам другой просторный номер в соседних 2х-этажных корпусах с террасой на крыше. Что в принципе нас и устроило. Оказалось всё не так плохо, несмотря на то что отель не новый и довольно шумный. Номера просторные, есть оборудованная кухня, шум с улицы сильно не досаждал. Уборка несколько раз в неделю. Расположение у отеля хорошее, есть и где прокатную машину запарковать (после небольшого поиска свободного места), за углом большие магазины, автобусная остановка, до пляжа 5-7 минут пешком. Отдохнули хорошо! Цена в принципе соответствует уровню. Про питание ничего не скажу, т.к. брали без питания.

Currently staying here until tuesday. Sent an email friday complaining to no reply or response. Spoke to reception must of gave the wrong room number. Bed sheets dirty. Mould on bathroom that easily could be scrubbed off. Worst bathroom worst shower head. Microwave switch faulty which is dangerous, patio door does not lock. Water running brown so cant make a cup of tea. No tea bags or anything complimentry. Cant use the microwave. Blood stsins on drawers. Rubbish left in drawers. No ashtray given. No cloth or anything to wash up with given. No space on the kitchen side to make anything because they put a microwave there. Shower curtsin keeps fslling down. Beds slide about. 3rd time here but worst experiance, ruining my holiday. They care more about you booking and tsking your money than anything else. Thry could of found my room number if they had replied to my email.

The hotel is in good location The room is above pool so noisy during day as expected but as other reviews hotel smells of **** and can be very noisy at night room clean but could do with additional housekeeping frequency changing beds , ridiculous that additional fees for iron,remote for tv , WiFi , fan and hair dryer we booked half board breakfast not always hot evening meals same food every night just cooked differently or one meat changed like beef one night lamb next not always hot . Lifts always breaking down and when you misses is awaiting a knee operation the lift is vital but would let us use mobility scooter without blue badge . Hotel has problem with bugs the rooms are full of them . No air conditioning. Last of all there was a fight in the hotel , young lads and there was blood all over the hotel and it took 2 days to clean it and still didnt clean all of it . Stay away from this hotel

This is probably the worst hotel we have ever stayed in. Definitely not 3 star. Maybe 1 Star. We were self catering. 1st no air con. Extra 80 quid for air con. No toaster in our self catering room. Another 20 quid for a toaster. No remote. 12 quid. We never had 1 nights unbroken sleep. Fights from queen Jamie and his lady friend. Throwing glasses at each other. Leaving tv s on all night. We had to ring security every single night. I would not go back to this hotel for a fortnight all INCLUSIVE free of charge. It was a nightmare. Jet2 really need to up they're game. If they are endorsing hotels like this then I'm afraid for they're recommendations. Pathetic. Everything there was money orientated. Not good. 12,50 euros for a smirnoff and dash of lemonade. YOU HAVE BEEN WARNED.