Allegro Playacar - All Inclusive Resort

Honestly the BEST customer service i've had in a long time. Travelled with 7 girls for a bach. It was a small resort, walkable, clean and the team was unbelievably kind. Special shout out to Jorge the Chef. I am celiac and he walked me around the buffet telling me what was safe and what wasn't & even brought me my own dessert! So kind & accommodating, would recommend!

It’s very nice and super clean, buffet is tasty and the restaurants have great chefs it is a gourmet experience. The room was always clean. The property is huge and beautiful:)

Overall i loved our stay, the staff was nice and attentive. The food was amazingggg better than most buffet hotels and they even have a section where they cook it on the grill so its even fresher! I liked how they varied dinner almost every night, lunch was hotdogs and burgers, and they had a pizza snack bar. Breakfast was great loved their chilaquiles. The facilities were nice they had shows at 9:30 every night and sometimes they would play movies before that time :) the hotel was roomy, the onlyy complaint for us would be the AC there is hardly any air flow when its day time it feels warm inside, we had the ceiling fan running 24/7. And the buffet areas are even hotter, the best spot is inside the doors on the side where they host the restaurants, where it is slightly cold, but yup u will be sweating while eating ur food. During dinner time its not so bad since the sun is down tho. And the BEACH is great its right behind the hotel, had nice blue water came during the seaweed season but every 3 days or so they would clean up the shore, but beautiful waters. Also its close to a shopping area when u walk out go left, and a lot of the souvenirs are CHEAP there versus 5th avenue, so definitely go there first to buy ur stuff.

The service was second to none. Although I’ve seen negative reviews about the meals, we really enjoyed them. The beach was awesome! The pool always had activities going on and a fun environment. As other reviews indicate, the rooms are dated and require some tender loving care but we were not there for the room. The grounds were kept very clean and well maintained: thw whole process for booking an a a la cartes was a bit ridiculous as they had theme nights at the buffet for the same meals.having said that, the staff were great and the meals delicious, the drinks awesome and the beach was unbelievable! What’s not to love?! We got a great price on our rooms and had a fantastic experience. Thank you allegro Playacar!

This is the second time we stayed at allegro playacar and it was even better than the first time! This time we brought our kiddos (12 & 15) and they had a blast too! Always something to do. The beach was perfect. The food was amazing! And the staff was extremely friendly and welcoming. We will absolutely be coming back!

Excellent property with an amazing beach. The room they gave us initially smelled terrible but they quickly relocated us to a different room. The buffet for breakfast, lunch, and dinner was very good. If you stay 2 nights or less you don’t get an option for alacarte. However, I shared that we were celebrating our 28th anniversary and they were able to get us a reservation. We would definitely return!