Hotel la Semilla a Member of Design Hotels

This boutique hotel has it all. Excellent location, in the heart of Playa del Carmen. Off 5th avenue and up from the beach. Authentic Mexican experience . The chef is amazing with a complimentary breakfast and Claudia who runs the hotel is amazing. Marriott should be proud of this place! Highly recommend!

First time booking a BA holiday. The hotel was really poor.. dirty, damp and dank. Found all of our clothes were always damp because of the dampness in the room. My husband has asthma and it was made much worse by the atmosphear here. The furniture was broken, the drawers didnt fit. The walls were stained with water marks and the rug was dirty too. The toliet woudlnt flush, the room wasnt clean, the bed linen was old and damp. Supposed to be a 'boutique' hotel, but it was very very rustic. The ground floor room number 1 was very dark because of the foliage outside, no views, dark and very damp. The Hotel La Semilla in Playa del Carmen was sold to us as a ‘boutique’ hotel was very underwhelming and rustic to say the least. When we arrived it was dark and the terrace that we had paid extra for didn’t seem too bad… however in the light of day we realised that it wasn’t worth having. Being on the ground floor the view was totally obscured by the garden that was a jungle. The closeness to the plants and greenery meant that the room was dark all the time, and unfortunately damp and dank and smelled too. The dampness meant that all of our clothes were also wet and damp all the time. The bed linen too, making my husband’s asthma worse. The dampness meant had also caused the drawers of the furniture to swell and made it impossible to close them. The ‘wardrobe’ was a piece of rope hanging from a rope… useless really and hardly boutique. The walls were covered in marks and water stains from flooding which during a storm proved to be the cause as the water poured in through the air conditioning unit, which we didn’t notice until we paddled to the bathroom in the middle of the night. The toilet didn’t flush properly which was an issue for me as a colon cancer survivor who still has bathroom issues as you can imagine. The shower was full of hair (not ours) and generally not very clean. Several days we returned from a trip to a dirty basin … and no clean towels. We were asked on arrival if we needed a room clean everyday, which we thought was odd, does ‘boutique’ mean going without the basics? We opted for the service every day which they seemed surprised by and as it didn’t happen obviously wasn’t communicated to the relevant staff. One day we returned to another puddle on the floor that had come in under the poorly fitting French doors after a downpour… we told the person on reception but nothing was done. Apart from breakfast time there was only one member of staff on ‘duty’ which basically meant sitting in the lounge area on their mobile phone. This place is sold as a ‘boutique’ product but without the basics it would at best be described as rustic and certainly not worth the price tag. We did ask for clean towels and explained about the puddles but to be honest the response was indifference.. We were very disappointed with the standard of this hotel, more shabby than chic… 🙄

Lovely and quaint hotel in a great location. Staff are friendly and accommodating and the breakfast is nice. Our room was very comfortable, just a couple little extra touches like a kettle, tea/coffee facilities and some information/recommendations for the area would have been great. I really appreciate their lean towards sustainability and regenerative practices including the little gift of a sachet of pumpkin seeds for us to take home and plant upon checkout. Overall we thoroughly enjoyed our stay!