St. Giles Southkey recensioner

Svar från boendet: Dear Snoopee4,Thank you for your continued loyalty and for taking the time to share your feedback with us. We’re delighted to hear you enjoyed the convenient access to the mall and the variety offered at breakfast. It’s also great to know that the complimentary fruit juice, infused water, and coffee in the lobby added to your experience.At St. Giles Southkey, most of our rooms include a window bench; however, a limited number do not feature this due to the building’s layout. It appears your room during this stay was located on one of these specific floors.We’re especially glad to hear you enjoyed the fried cempedak ball and teh tarik, local touches we love sharing with our guests.Thank you once again for your valuable feedback. We look forward to welcoming you back for another pleasant and relaxing stay.Sincerely,Communications Manager

Svar från boendet: Dear Valued Guest,Thank you for choosing St. Giles Southkey and for taking the time to share your experience. We're pleased to hear that your stay was enjoyable overall, and we truly appreciate your kind recognition of our concierge team.We also apologize for the inconvenience caused by the cable machine in the gym. Please be assured that it has already been scheduled for repair, and we’re working to have it fully operational as soon as possible to enhance our guests' experience.We hope to welcome you back for another comfortable and pleasant stay.Sincerely,Communications Manager

Svar från boendet: Dear Valued Guest,Thank you for sharing your feedback and for your kind words about the hotel’s amenities, cleanliness, and service. We’re delighted to hear that you had an overall great time at St. Giles Southkey.We sincerely apologize for the challenges you faced with parking and the breakfast experience during the long weekend. We understand how frustrating it can be to navigate the busy carpark and deal with crowds, especially during peak times. Your comments about the breakfast queue, food replenishment and availability of clean dishes are valued, and we will take steps to improve these areas to enhance the guest experience.We truly appreciate your understanding and patience with our hard-working team. We look forward to welcoming you again, especially on a weekday for a more relaxed visit.Sincerely,Communications Manager

Svar från boendet: Dear Lily Rohaiza,Thank you for staying at St. Giles Southkey and for taking the time to share your feedback.We’re pleased to hear that you had an overall positive experience. However, we apologize for the issue you encountered with the drainage in the bathroom. Please know that your comments have been shared with our maintenance team for immediate attention to prevent any recurrence.We truly appreciate your valuable input and hope to have the opportunity to welcome you back for a more seamless stay.Sincerely,Communications Manager

Svar från boendet: Dear ivyleisme,Thank you for your perfect rating and wonderful feedback on your second stay at St Giles Southkey! We are so pleased to hear that you and your 4-year-old son enjoyed your stay a lot.It's fantastic to know that you found our hotel very convenient and safe, as these are important aspects for us. We truly appreciate your continued loyalty and look forward to welcoming you and your son back to St Giles Southkey again in the future!Sincerely,Communications Manager

Svar från boendet: Dear Karen,Thank you for your feedback on your recent stay at St Giles Southkey. We appreciate your comments on the room and the convenience of our location next to the mall.We are concerned to hear about the cleanliness of the towels in your room and sincerely apologize for this oversight. We will be addressing this with our housekeeping team to ensure our standards are consistently met.We are also very sorry to learn about the long queue for breakfast that prevented you from enjoying the buffet. We understand your disappointment, especially during your stay. We are looking into ways to improve our breakfast service during peak periods to better accommodate our guests.We hope that despite these issues, you had a comfortable stay overall due to our location and that you might consider staying with us again in the future, where we aim to provide a more seamless experience.Sincerely,Communications Manager

Svar från boendet: Dear MommyD,Thank you for your perfect rating and fantastic feedback on your recent short vacation at St Giles Southkey! We are thrilled to hear that you super loved your stay and enjoyed the amazing view from your room.We are also delighted that you found our breakfast spread splendid and appreciate your helpful tip about arriving early to avoid queues and enjoy the freshest food.It's wonderful to know you had such a positive experience, and we hope to welcome you back to St Giles Southkey for another amazing stay in the future!Sincerely,Communications Manager

Svar från boendet: Dear Toh2009,Thank you for your perfect rating and wonderful feedback on your recent stay at St Giles Southkey! We're so pleased to hear you found our room nice and clean, and that you enjoyed the convenience of being connected to the shopping mall, the variety of breakfast foods, and our nice cappuccino.We appreciate your positive comments and hope to welcome you back to St Giles Southkey in the future!Sincerely,Communications Manager

Svar från boendet: Dear GTQR,Thank you for your feedback on your recent stay at St Giles Southkey. We appreciate you noting our convenient location and the seamless check-in/out.We apologize for the cleanliness issues you experienced. Please be assured that we are addressing these concerns with our housekeeping team.We also regret the inconvenience caused by the breakfast service. Your feedback regarding peak hour staffing is being reviewed by our management.While we are glad you found our location beneficial, we are sorry your overall experience did not meet expectations. We value your comments and hope for another opportunity to better serve you in the future.Sincerely,Communications Manager

Svar från boendet: Dear Valued Guest,Thank you for your rating and feedback on your recent stay at St Giles Southkey. We're glad to hear you had an overall good experience and appreciated the good attitude of our service staff.We noted your comment about some areas being a bit dusty. We will share this with our housekeeping team for their attention to ensure consistent cleanliness throughout our rooms.Thank you again for your review, and we hope to welcome you back to St Giles Southkey in the future.Sincerely,Communications Manager

Svar från boendet: Dear Valued Guest,Thank you for your perfect rating and wonderful feedback on your second stay at St Giles Southkey! We are so pleased to hear that you continue to enjoy our hotel and appreciate our direct connection to Mid Valley Southkey mall, especially during the rainy weather.It's fantastic to know that you took advantage of the food, entertainment, and cinema at the mall. We're delighted that you had such a positive experience and found everything to be convenient and affordable.We truly appreciate your continued loyalty and look forward to welcoming you back to St Giles Southkey again in the future!Sincerely,Communications Manager

Svar från boendet: Dear Valued GuestThank you for choosing St. Giles Southkey for your recent stay and for taking the time to review our hotel. We are delighted that you have enjoyed your St. Giles experience with us. Looking forward to welcome you again in near future.Sincerely,Maressa EsaCommunications Manager

Svar från boendet: Dear Lin Hui, Thank you for choosing St. Giles Southkey for your recent stay and for taking the time to review our hotel. We are delighted that you have enjoyed your St. Giles experience with us! We have addressed the matter with the concerned department and have taken all corrective measures to obviate reoccurrence. Do kindly treat this as a one-off aberration on our part and not a mark of the hospitality that we are known for.Looking forward to welcome you again in near future.Sincerely, Michelle Goh Director of Sales & Marketing

Svar från boendet: Dear TheR’s,Thank you so much for your perfect rating and wonderful feedback on your recent stay at St Giles Southkey! We are thrilled to hear you had a fantastic experience and that you loved our location and the easy accessibility to the mall.It's always rewarding to know that our convenient location enhances our guests' stays. We truly appreciate your positive comments and hope to welcome you back to St Giles Southkey again very soon.Sincerely,Communications Manager