Costa Hotel

The service provided by all of the staff, especially Carmen, was exceptional and consistent, from recommending restaurants, making reservations and arranging taxis. The hotel, while several minutes from downtown, was quaint and clean. The breakfasts were delicious! We enjoyed our stay and the value was very good.

My experience with the Costa Hotel Pompei was excellent from start to finish. All of my questions upon initial contact were addressed promptly and in relevant detail. As someone who travels a considerable amount, I do have very specific requirements and these were met to my satisfaction. Importantly, the communication reflected a genuine interest on the part of the Costa Hotel to ensure that I have an enjoyable stay and at no time was I made to feel that I was being troublesome! Dinner was served to me in an outer courtyard area and suffice to say it was delicious. The room was comfortable and clean.

It’s a wonderful hotel, the staff is very friendly and they helped us with everything. The breakfast and the dinner was delicious. The drinks were great too! The rooms are clean. They helped us to get to the airport. It’s so calm there. If we ever go to Pompeii again, we will book the rooms in this hotel again. It was a really positive experience. I would recommend this hotel!

Just returned after a mini break in Pompeii. This hotel is a little gem. So clean and the staff are amazing. Gave us all the information we needed and sorted a taxi when we needed one. Our room was clean but a little noisy near the road (the other balcony room opposite would be a great choice) however after a long day of sight seeing this wasn’t an issue as fell asleep quickly. Breakfast was plentiful and the cappuccino were lovely. When we returned after a day out we would have a limoncello spritz before going up to bed. Beautiful view of Vesuvius from our balcony and the little dog is very cute. All the staff were very friendly and definitely make a stay at this hotel amazing. When we arrived we walked from Pompeii Scavi train station which took over an hour (google maps tried to take us down the highway and then we ended up on a road with a closed bridge) we then discovered Pioppanio station which only took 20 minutes to walk to from the hotel. Highly recommend using trains to get around they are very cheap and easy to navigate.

Really lovely hotel. Staff were so helpful, suggesting places to visit, arranging taxis to various places. We felt like part of a family. Thank you to Carmen and to the couple who transpoted us around. Rooms are very clean and we had a terrace which was lovely to sit out on of an evening. Downstairs, there is a hotel terrace with comfortable seating, which was lovely. A pizza delivery was arranged for our last night, the hotel paid for that. I definitely recommend this hotel, they work really hard to make their guests comfortable.

We arrived at the Costa after having one of our cabin bags lost... honestly they can't do enough for you. Phone charging, arranging taxis the next morning for exactly where we needed to be (local shopping centre) to replace lost stuff.. taxis arranged there and back. We ate in the hotel and OMG that ravioli was amazing.. Next day husband got a cake a candle and an big happy Birthday from the staff.. he thought this was great btw to say hes a grumpy old man :) Next day we went to the ruins for his birthday.. the lady (owner? Sorry) and her lovely fella took us in their very cool Italian mini .. and collected us (husband loved this).. The young girl behind the desk is wonderful made loads of calls to find (still missing) case... thank you xx Oh and the little cute dog .. unfortunately speaks Italian so tends to ignore you if you call him in English:) Brilliant experience from start to finish thank you so much Lisa and Gavin :)