The Sunway Manor

I strongly recommend this hotel to everyone visiting pondicherry. The hospitality is really excellent

We had an amazing stay of 1night, rooms are very well maintained it’s all clean and has up to date amenities. They served very tasty and healthy breakfast. Very good and helpful staff. My son enjoy too much. Pool are very clean.

The property is located on a kind of outskirts - which is a quiet and peaceful area. Has good parking area if you are driving. Peaceful area, not much noise around. The rooms are nice. The service by the staff is very good. Food is also very good. A good place to relax and be way !

This is one of the worst experiences I've ever had. I've previously stayed at this hotel around 2020 and it was amazing. Since we had very little time and didn't want to choose any resorts, we booked a room here through Agoda since it would be easy to commute to the nearby tourist spots. We were alloted a room on the 5th floor, near the emergency exit. We were running late to the temple so kept our luggage and left immediately,only after we came back we found the room extremely dirty, with bad odour, ac vent with full dust, cigarette buds in the corridor and moulds and leakage in the ceiling. So we politely asked the front desk to change our room near the lobby, they said they cannot and would send the maintenence instead,after a short argument they showed us a room at the 4th floor ,also near the emergency exit which looked the same..once again we requested the room on the ground floor, the lady at the front desk was very rude saying she cannot. So we asked them to cancel the entire reservation to which they said we cannot do, instead you can ask Agoda directly. After an one hour conversation with Agoda customer care , we were agreed for refund through Agoda credits. The whole incident happened on my birthday, they made the entire day miserable. Don't ever choose this property if you want to have a peaceful stay. They're upright rude and disrespectful. Don't expect hospitality or even cleanliness here.

Location of the hotel is very accessible and middle of the town, with sufficient car parking space, the staff is very cooperative. We enjoyed the morning complementary breakfast very much. The swimming pool is very nice and safe for children. Overall an excellent stay experience.

It has been a great experience. We enjoyed the stay. Food was nice. Swimming pool was awesome. Conveniently located closer to the mall and other places. Staff were friendly!

In a simple city we loved our cosy stay in this property. The rooms are big and so is the buffet. The food is authentic south Indian and has global options too. It has a swimming pool and spa facility too. The hotel staff is very courteous but language is a problem. Hence communication seems to be a challenge.

The staff was very accommodating. The room was clean and comfortable, and provided just what we needed for our five nights stay. The breakfast were very good and provided an excellent variety for multi cuisine. Would definitely recommend!

Hotel property was very clean. Staffs are very co-operative. Swimming pool maintenance was excellent