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Verifierade recensioner
Läge och interiör4.5
Bekvämligheter4.4
Service4.4
Renlighet4.5
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Gästanvändare
Klassiskt dubbelrum
Bodde på nov. 2024
Par
1 recension
4.5/5
Utmärkt
Publicerades 29 nov. 2024
Good value for money but service led a bit to be desired, for instance I asked for slippers and they gave me some but made me go down to get them
Översätt
Svar från boendet: Dear Guest,I would like to thank you for sharing with us your experience. It's important to know what have been the guests experiences as it will allow us to measure our work, make improvements and changes on our daily performance.Best RegardsFilipe PachecoHospitality Manager
Gästanvändare
Klassiskt dubbelrum
Bodde på maj 2024
Par
1 recension
4.2/5
Mycket bra
Publicerades 18 juni 2024
Whilst the hotel was very modern it seemed to lack basics such as a kettle in the room (there is a nespresso machine but for any tea drinkers out there they will know that making tea through a coffee machine is far from ideal) and being able to retrieve an iron. Instead you are expected to put items in for laundry when all we wanted to do was run an iron over a shirt for the evening.
Pool area is stunning however has the most uncomfortable loungers you could ever find. They look great but the max stay to bathe is less than an hour before your entire body goes numb.
It seems that this stunning hotel is trying to be a little above its star rating and failing on these few points at just trying that bit too hard for the clientele staying.
Rooms were very clean although signs of some wear and tear are already starting to show.
Location is EXCELLENT and staff helpful, polite and welcoming.
Not sure if we would stay again as we are real sun worshipers and really struggled to enjoy the pool area here.
Översätt
Svar från boendet: Dear Guest, Thank you for your review ! We value our guests feedback as an opportunity and a driving factor in the never-ending process of improving our service and Azoris Royal Garden.We took good note of all your remarks to continue improving our service and Hotel.It was a pleasure to host you in Ponta Delgada, and we hope to welcome you in a near future. Kind Regards,Filipe PachecoHospitality Manager
Nadine D.
Klassiskt tvåbäddsrum
Bodde på apr. 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 19 apr. 2024
Very nice hotel. The front desk arranged to get my room earlier than 3pm. Staff was super helpful and very friendly. Everyone speaks English. Comfy bed. Burgers at the bar was delicious and breakfast was great. Close to shops, supermarket, gas station and cafe making it a prime location for my first time in Ponta Delgada. It was just a stopover but wish I stayed longer.
Översätt
Svar från boendet: Dear Nadine, We want to thank you for your excellent feedback after your experience with us.It gives us great satisfaction to hear that you enjoyed your stay at our hotel.We look forward to hosting you again soon at Azoris Royal Garden.Best RegardsFilipe PachecoHospitality Manager
Gästanvändare
Klassiskt tvåbäddsrum
Bodde på jan. 2023
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades 4 jan. 2023
Very modern and clean hotel
Översätt
Svar från boendet: Dear Guest,It's a great reward your words as this is the result of an entire team work with a simple target: give the best service and the best experience to the guest.We hope to see you soon at Azoris Royal GardenBest regardsFilipe PachecoHospitality Manager
Angela
Enkelrum Classic
Bodde på nov. 2024
Ensamresenärer
2 recension
5.0/5
Enastående
Publicerades 5 dec. 2024
Ótimo serviço
Pessoas simpáticas
Översätt
Svar från boendet: Estimada Ângela,É para nós motivo de grande satisfação saber que desfrutou de uma excelente estadia no nosso Hotel e que gostou particularmente dos nossos serviços e instalações.Foi para nós um prazer contar com a sua presença. Esperamos no futuro voltar a recebê-la no nosso hotel.Cumprimentos de toda a equipa AzorisFilipe PachecoHospitality Manager
gemma
Klassiskt tvåbäddsrum
Bodde på dec. 2024
Ensamresenärer
1 recension
4.0/5
Mycket bra
Publicerades 20 dec. 2024
un buen hotel situado muy cerca del centro, con facilidad para aparcar en los alrededores. La simpatia del personal no es mucha pero son serviciales. El desayuno estaba bien pàra ser un bufet, tampoco era nada espectacular.En la habitacion faltaba mucha luz, estabas en penumbra y en el baño me faltó luz para el maquillaje basico. Tampoco habian colgadores donde colgar alguna bolsa o chaquetas, solo las perchas del armario.
Översätt
Svar från boendet: Dear Gemma,I would like to thank you for sharing with us your experience. It's important to know what have been the guests experiences as it will allow us to measure our work, make improvements and changes on our daily performance.Best RegardsFilipe PachecoHospitality Manager
Gästanvändare
Enkelrum Classic
Bodde på dec. 2024
Affärsresenärer
1 recension
4.7/5
Otroligt
Publicerades 3 dec. 2024
Excelentes condições e atendimento. Peqeuno Almoço variado e com qualidade
Översätt
Svar från boendet: Caro Hóspede,Em nome de toda a equipa o nosso obrigado pela classificação atribuída e por partilhar com todos a experiência que teve connosco.Esperamos ter o prazer de vos receber novamente no Azoris Royal GardenCom os melhores cumprimentos e em nome da equipaFilipe PachecoHospitality Manager
Gästanvändare
Klassiskt dubbelrum
Bodde på jan. 2024
Res med vänner
3 recension
4.5/5
Utmärkt
Publicerades 9 apr. 2024
O Hotel é bastante simpático e bastante central. As únicas coisas menos boas no meu entender foram: parqueamento de 9€ para quem está hospedado no hotel, acho indecente, e o ginásio também é algo fraco para quem gosta de fazer alguns treinos. Fora isto, foi uma boa experiência.
Översätt
Svar från boendet: Caro Hóspede,Em nome de toda a equipa o nosso obrigado pela classificação atribuída e por partilhar com todos a experiência que teve connosco.Esperamos ter o prazer de vos receber novamente no Azoris Royal GardenCom os melhores cumprimentos e em nome da equipaFilipe PachecoHospitality Manager
Svar från boendet: Dear Guest,Thank you for your review! We value our guests feedback as an opportunity and a driving factor in the never-ending process of improving our service and Azoris Royal Garden.It was a pleasure to host you in Ponta Delgada, and we hope to welcome you in a near future. Kind RegardsFilipe PachecoHospitality Manager
Johannes Martinus
Klassiskt dubbelrum
Bodde på maj 2024
Par
2 recension
5.0/5
Enastående
Publicerades 15 maj 2024
Ideale locatie in Ponta Delgada met goede voorzieningen
Översätt
Svar från boendet: Dear Johannes,It was a great pleasure for us to have you as our guest and we look forward to welcoming you again at Azoris Hotels Best regardsFilipe PachecoHospitality Manager
RibeiroTãnia
Klassiskt dubbelrum
Bodde på nov. 2023
Par
1 recension
4.0/5
Mycket bra
Publicerades 26 nov. 2023
A localização é boa, bastante central o atendimento foi bom. O pequeno almoco podia ser melhorado nas quantidades de elementos para por no pão o que nos deram era insuficiente para duas pessoas e os cereais de pequeno almoco deviam ser algo como aveia e granola em vez de chocapic e estrelitas. No geral considero que tem uma boa qualidade preco.
Översätt
Svar från boendet: Cara Tânia, Obrigado pela sua avaliação! Valorizamos o feedback dos nossos hóspedes como uma oportunidade e um fator impulsionador no processo interminável de melhoria do nosso serviço e do Azoris Royal Garden. Ficamos muito satisfeitos por termos correspondido às suas expectativas e esperamos vê-la em breve nas unidades Azoris Hotels.Cumprimentos de toda a equipa AzorisFilipe PachecoHospitality Manager
FaroSandra
Klassiskt dubbelrum
Bodde på jan. 2023
Par
7 recension
4.2/5
Mycket bra
Publicerades 11 feb. 2023
Hotel bem localizado, com fácil acesso a pé ao centro da cidade. Estacionamento pago, contudo na rua encontra-se facilmente estacionamento gratuito.
Bom pequeno almoço, com produtos de qualidade exceto os doces, que tem pouca variedade e não são caseiros.
Capuccino frio, fraco e muito demorado (apesar de ser feito a pedido).
Bom spa.
Översätt
Svar från boendet: Estimada Sandra, É para nós motivo de grande satisfação saber que desfrutou de uma excelente estadia no nosso Hotel e que gostou particularmente dos nossos serviços e instalações.Foi para nós um prazer contar com a sua presença. Esperamos no futuro voltar a recebê-lo no nosso hotel.Cumprimentos de toda a equipa AzorisFilipe PachecoHospitality Manager
Gästanvändare
Klassiskt dubbelrum
Bodde på nov. 2023
Par
1 recension
4.5/5
Utmärkt
Publicerades 12 nov. 2023
Bueno desayuno.
Översätt
Svar från boendet: Dear Guest,On behalf of the staff at Azoris Royal Garden Hotel, I would like to thank you for your feedback.It is very important for us to know that you had an excellent stay. It was a pleasure having you with us.We look forward to hosting you again soon at our hotel.From all Azoris Staff,Best regardsFilipe PachecoHospitality Manager