Ponta Mar Resort

Thank you Candido, everything was perfect. Friendly, helpful, safe and secure, clean and comfortable. Add microwave and it would have been even better. The perfect setting for friends and families to enjoy their getaway. Will definitely be using them again.

The staff at Ponta Mar have ZERO professionalism. I booked our stay with Candido for 4 days and we agreed that breakfast and dinner will be included in the final price. During our stay, we were expected to pay for dinner as Candido did not process our booking correctly and he refused to take any responsibility for anything that he may have done. We ended up going out of our budget because of the incompetence and lack of professionalism. Furthermore, the waiters and waitresses at the restaurant have no clue what they are doing! We were given 3 menu's of which we were given no context and every time we ask about a specific item on the menu, the waiters laugh and have to go and ask someone for clarity. Our breakfast was always cold and we would wait for close to an hour for our food to be prepared. this shows that there was no training whatsoever! Our showers and bathroom basins were not cleaned properly. We are extremely disappointed with the customer service we received at this place and we would never visit again or recommend it to anyone else. If you're going on vacation to Maputo/Ponta De Ouro, DON'T GO TO PONTA MAR RESORT!!! YOU WILL REGRET IT!

I just want to complement the woman at reception, what a helpful and patient lady!

Better than most Great large bezch and seafront location in prime position for town. Friendly service. Pleasant simple menu options and bar. Being improved with refurbed rooms and pool decking. Tranquil views. Good safe parking.

Right on the Beach What a fantastic resort. It looks like it was recently renovated, and the resort is superbly located within walking distance of the shops. A code of conduct on the website might be helpfull because another family, that stayed on top, came and sat right infront of our room, while playing musing on a boom box loud. We reported it to the guards, and they were reluctant to tell the people to stop. We also did not know that drinking alcohol on the beach was forbidden, but luckily a local advised us. The cleaning staff were fantastic and extremely helpfull and friendly. The kids play room is a fantastic idea. I see there is a basket ball hoop, and I think it will be a good addition to add it. Other recommendations: # add a dustbin inside the unit

Super recomendo, lugar muito giro. Os Colaboradores são simpaticos, o Eddy super atencioso. A recepcionista muito acolhedora. O lugar é mesmo em frente a praia na entrada principal. Pode-se ir a praia a pé, esta no centro de tudo, dá para caminhar e conhecer os restaurantes a redor a pé. O restaurante da casa também confecciona muito bem, o pequeno almoço e o jantar é bem variado. Voltaremos com certeza.