Ukino Palmeiras Village - 24h All Inclusive

Decepcionados con la falta de profesionalidad y de seguridad q hubo en el hotel. Sufrimos un caso de acoso grave, dimos parte al hotel y no quisieron ni llamar a la policía. Nos sentimos desprotegidos ya qie el acosador nos amenazó de muerte, y a todo esto el hotel no respondió. No hubo ni protección ni seguridad por su parte y para colmo asustados tuvimos q dejar el hotel antes de tiempo viendo la poca seguridad q nos prestaron. Un desastre en seguridad. Vamos a demandarlos.

On arrival, our room was ready before 14:00 check in. The hotel is clean and tidy, staff are very friendly and happy to help. Rooms are spacious with comfortable beds and bathrooms have twin sinks, bath, shower toilet and bidet. Plenty of quality food choices to cater for everyone.

We booked this holidays not knowing what to expect, however this holiday has been a amazing holidays ❤️. The food has been lovely and we have always found something to eat every day. Breakfast has been by far our favourite with the amazing runny eggs, bread, pancakes and don't forget them Portuguese tarts. They even have a snack bar that runs once the main restaurant shuts from 10pm-7am which is great if you feel a little bit peckish later on. You get a complimentary dinner at there again restaurants which was also amazing and service was excellent. Big mention to Jilo and Micheal in the restaurant, however all the team in the restaurant have been really friendly and welcoming, Always had a smile on there face and lovely conversation. The pools yes are cold however this is not for everyone and hasn't stopped us giving it a go. If you have children I can not recommend the kids club. My daughter would never leave us normally however the set up they have got is just amazing and really safe and secure. They run 10:30 am-12:30pm and 3 pm-5 pm followed by there disco for the kids at 9am big shout out to Catalina who really took Ferne under her wing and really made her feel special. Close by there is 2 lovely beaches which you can access some of the best sea shells I have ever seen. There's a supermarket not to far away if you want some snacks or more Portuguese tarts which a few restaurants if you fancy a change. Would recommend Ubers as they are a lot cheaper than the taxi service provided, however for some peace of mind some people may prefer this. To use a Uber to albufeire was €11 euros one way. Filipa she was lovely and a asset to the hotel. Thank you for making our family holidays amazing. We will definitely come back for sure.