Quality Inn & Suites Baton Rouge West - Port Allen

My Husband and I had a great stay. The Room was very clean the beds a very comfortable. The guy that checked us in that night is very nice and friendly. The breakfast was okay. Close to stores and restaurants tho. We will definitely go back and stay again. Thank you for a great stay.

My family of 3 booked two rooms at the Quality Inn in Port Allen, LA last night 10/21/23 for us and our friends(also family of 3). When we got done with the LSU-Army game in Baton Rouge last night we drove over to the hotel to take showers and go to bed. Lo and behold, this was one of the most defunct, rundown, stinkiest, hotels I’ve ever booked. It was so bad and nasty, that the 6 of us decided to drive all the way back from Port Allen, LA to our homes in Bossier City, LA. My son had taken a shower and got in bed, and in less than 5 minutes had bites on his leg. That was the last straw that made us get on the road to drive almost 4 hours home in the middle of the night.

While the rooms are clean, the equipment and service are terrible. We checked in and after getting settled in our room, we realized the refrigerator was making a loud humming noise. I called the front desk and asked for someone to come up and turn it off. We did not want to have to change rooms but knew we did not need the refrigerator. No one came. After taking a shower I tried to use the hair dryer and fiscovered it did not work. I called the front desk again and reminded them we needed someone to turn off the refrigerator or fix it so it stopped buzzing and asked for a hair dryer to be brought quickly. No one ever came. Two hours later the front desk called to say they could not reach anyone to fix the refrigerator. We ended up lifting it out ourselves (2 women) and unplugging it. No hair dryer ever deluvered. My hair will have to wait until tomorrow night at a different hotel to get styled. The air conditioner rattles so we won't be able to sleep even with the refrigerator unplugged. Choose another place.