Bordoy Alcudia Port Suites

While there is so much to commend about this hotel (the cleanliness, the excellent breakfast, the beautiful pool and spa) overall I was a little disappointed. The experience fell quite far short of a 5* experience and the hotel was not value for money. There were no toiletries in the room (toothbrush, razor etc) and the water was not replaced after the first day. Outside the hotel, the streets are full of rubbish and it can be a challenge to find a parking spot.

位置特別好，但要入住前要停車 等了很久才辦理，很耽誤時間。房間特別大特別乾淨！！性價比也很高！推薦～～

還不錯，蠻好的

The hotel is situated very centrally and close to the port. Near to local buses and a twenty minute walk to the old town which is lovely. The hotel is so clean and all the staff are so helpful. Carmen and Michelle on reception are so customer focused. I was upgraded to a suite. Breakfast has lots of choice and apart from cereals is freshly cooked for you . If staying here again I would just have bed and breakfast as the evening menu does have several choices and again is freshly cooked, it does not change and it is not a buffet. Any issues are speedily dealt with. I believe next year this will be an adults only hotel,

We was greeted with a glass of alcohol which was lovely. I will say the Hotel design and decor is stunning, and the food was stunning. However, It lacked atmosphere. The hotel across road had music and entertainment we could hear every night. The pool bar would hardly be staffed. And the pool outside is very small for a 5 star hotel. The spa was lovely. We came back from a day out at the beach to our hotel room floor covered in water it was all over my suitcase and by the hotel door.it was leaking from the ceiling. We let the hotel staff/reception know and they said if we cannot fix the leak we will move your room. They said they fixed it. (after we had wasted an hour in our room not knowing whether we was moving rooms) I went down reception again to express my annoyance as it was a massive inconvenience to our plans for the rest of the day and I also mention it being a massive health and safety hazard. I was shocked when they said it was fixed and there would be no room upgrade or even a sorry gesture for this happening in a ‘5 star hotel’ Also we paid for a suite room and the view was derelict buildings where as the rooms with a standard balcony has a much better view of the pool. Do not be fooled this is no 5 star

This place is amazing! The hotel is so luxurious and clean. The personnel is super sweet, pleasant and helpful! The beach is very nice near the hotel, amazing restaurants around the area. We had an amazing time and will definitely come back! Thank you for great experience!

Very nice hotel. Pool was heated and very nice. My only con is that the staff around the pool bar weren't always the friendliest. I booked through ******* and the hotel wasn't willing to allow ******* to reduce my number of nights from 8 to 4, and had to rebook with the hotel directly which I thought was odd as I had picked the flexible option to allow for changes. I had a lot of difficulties rebooking my room as they were full up, but I was reducing nights not adding, so not sure why it turned into such a problem. I got the feeling they didn't like dealing with ******* bookings, but if that is the case then they shouldn't be on their platform. Other than that the location was very centrally located, just steps away from the Promenade, Yacht Club, Shopping, and Restaurants. Parking is nearby as well but you will be charged $15 Euro a night to park. The hotel itself was very quiet at night with great soundproofing in the room. Bed was comfortable. The only odd thing about the room is that the shower is in the hallway and steps right into the room, so if you are sharing with someone other than a spouse there is not a lot of privacy when bathing. I did not feel that this Hotel was a five star however. Ordered Nachos from the Pool Bar and they came with the fake cheese (cheez whiz type) that they serve in the movie theatre nachos, instead of real cheese.

Great location, very close to beach and amenities, we had a roof top room, which had great views and a small jacuzzi bath, it was a Sun trap. Very clean hotel, rooms a good size we would stay again. Good breakfast choices, pool bar food was very nice.

Very enjoyable stay. Good Hotel , great staff, not quite 5 Star but not far off it, just a few small tweaks and improvements needed. The staff were top notch and very attentive to guests, and great with information. The pool was fantastic and very peaceful. The location was brilliant. Would definitely return.