MarSenses Puerto Pollensa Hotel & Spa

It is quite hard to give negative comments to a hotel that is mainly very good. It is rated as 4* after all, so my comments must be at that level. The staff are great, cleanliness is good but the rooms need to feel more luxurious and more what you would expect from 4* accommodation. The shower door leaked all over the floor and needs to open inwards to seal properly and not inhibit a cramped toilet area. A couple more towel hooks would help too. The couch seating in the lounge area needs to be, and look, much better and perhaps add a nice chair. At least one folding suitcase stand is essential for the rooms (that would not cost much to fix). The bed base is/was very cheap and not at all substantial, and the bed itself should have an attractive cover to enhance the ambiance of the bedroom. The lighting needs to be more subtle in my view. Overall find it hard to write this review about a hotel that is trying so hard, is in a good location, well maintained, clean and staffed with really pleasant people and with good food and restaurant, and I did enjoy the stay. But it could have left me feeling so much better if the rooms were more 4* The feel of your room is what you remember most really.

Yet another wonderful visit to Marsenses in Puerto Pollensa. We have stayed here for the last three years, it is so peaceful. The rooms are perfect with a separate living area and kitchenette. The food is lovely and plentiful and best of all for us it’s adults only.

Mars Senses is a fantastic hotel. This was my partners 8th visit and my 4th. Everything about this hotel, for us, is perfect. We love the set up of the suites, the pool area, the restaurant, the food is exceptional and the staff are brilliant, so happy and helpful. We always stay 'half board' and that works best for us. This time I had a hot stone massage and I have to say, Yolanda was incredible, it was so relaxing. I would also like to compliment the staff on reception who are always very helpful, the staff in the restaurant who make your meals a happy event and mostly the cleaning staff who keep the rooms and pool area spotless. This year, Carla on reaction was exceptional with her help and advice. I also used the gym every day, but the pool would benefit from being slightly heated, it was freezing cold on a morning. Puerto Pollensa is just a delightful little town. I love the Pine Walk early mornings. The beach is spotless and the shops and cafes on the front are excellent. All in all, our perfect holiday, happy place

We have just returned from a fabulous stay at the Marsenses hotel in Puerto Pollensea. The location was excellent, just a two minute walk from the fabulous sea front and the pine walk. The hotel was very pleasant, the food was excellent. The staff were very friendly and helpful. Would definitely return.

We had a great experience on our holiday. The staff couldn’t have been more friendly. Excellent choice of food. Plenty sun beds for all the guests.

Fabulous Hotel staffed by people who are excellent, professional, friendly and very accommodating. The food is superb. Rooms are very good and the whole environment is a pleasure to be part of and experience. Thank you for a lovely stay.