Mantra Aqueous on Port

We stayed as a couple in late December, just after Christmas. Our room was on the second floor overlooking the shared swimming pool area on the ground floor. Upon arrival, we were warmly greeted by the lovely reception staff, who showed us the room details. The room featured a spa tub on the balcony, which we enjoyed. However, the hotel itself felt a bit outdated and old-fashioned. While the room was reasonably comfortable, we noticed some wear and tear, like chipped and scratched surfaces in the bathroom amenities and signs of overall poor maintenance. Also, the spa tub was not well-cleaned, with visible dirt and mould in the crevices, which was disappointing. Overall, while the staff were welcoming and the room had its enjoyable aspects, the lack of upkeep in the facilities detracted from our experience.

Amazing location and staff. Rooms are bit hot and miss as some rooms need refurbishing asap. Thomas the manager was super helpful and displayed great customer service. I travelled with my 5 year old daughter who loved the swim out pool.

Excellent stay. Large rooms. Comfortable beds. Checked in after reception closed, very easy to do. Would love to come back