Hacklewood Hill Country House

This is a little Gem, had a fantastic experience the house is perfect in every way and the history is amazing. Rooms are the best I have ever stayed in it’s well worth a visit if you like Victorian architecture and beautiful decor. Could not find anything negative.

The decor is old fashioned - it reminded me of hotels I stayed in as a child with dated dark furniture. I suspect this is the look they are trying to achieve but it didn't strike me as a 5* country house hotel and some rooms smelt rather fusty. Our room was large with a huge bathroom complete with free standing bath. The air conditioning was efficient and quiet. However, the decor felt dated and done on the cheap with poor a finish. I emailed in advance to ask for anti-allergy bedding with no feathers (as had my travel agent), but both the pillow and duvet contained these. Fortunately I found one pillow which was foam and it was warm enough not to need the duvet. The hotel said the requests had not been passed to them from reservations but they did receive our request for a quiet room, which is strange. I emailed to say we would be late due to flight problems and asked if they could leave a salad for us. However, I got no response until the next day, which was too late. By the time we arrived the chef had gone home and no food was available. The lady on reception kindly got us drinks and tart, for which we were grateful. We had breakfast outside on the terrace. The choice as breakfast was good as was the food quality. However, the terrace and the table would have benefited from a power wash as they were very dusty and cobwebbed. Also apply mozzie repellent if eating outside as I came away with multiple bites on my ankles! Overall a disappointment.

What an amazing experience. We loved everything they had to offer. The service was great & the food... Yumm!! Recommend 100%