Mercure Centro Port Macquarie recensioner

Check in was easy, staff were a delight. Amenities are what you would expect from Mercure: clean, tidy, well -serviced. Would definitely stay again

Nice location and mediocre buffet breakfast. Nutella/Chocolate was missing from the breakfast, other than that it was ok.

Service and concierge was great and very helpful thank you but very poor cleanliness. On toilet seat there are grey stains in room 302 as well as the cups were not washed. There were dried coffee in one of the cups and another wine glass had left over wine smell...

晚上9點以後門就不開了，打電話打了半天才開門這就算了，一進門打開衣櫃，上一位房客的衣服和內褲還在衣櫃裏，真的有點離譜，還有一股發黴味！衞生真的糟糕！體驗感很差……

房間有個死蟲子，我不太敢動，第二天回來發現蟲子還在那，房間打掃衹是疊了個被子。沐浴露和護髮素都沒有了也沒有添加。地理位置可以

飯店乾淨，但是浴室水龍頭的水，真的是小到不行，這個飯店需要改進一下，離購物商場，超級市場，都不是很遠。

生平第一個酒店差評送給這家美居，我和老公於晚上11點半到酒店門口，大門緊鎖，前台沒有一個人在，打電話給客服也不來，衹電話裏要求我們報信用卡訊息給他們刷按金，因為擔心信用卡訊息能不能來個人辦checkin，客服説不行，説你可以考慮一下 如果要住的話就再打回來報卡號。後續攜程幫我們溝通多次，酒店非常強硬，不願取消房間，也不給別的按金方式選擇，無語

非常滿意……

酒店地理位置特別好，穿過一個商場就是漂亮的海邊。就是給的房間是臨街的，晚上根本沒法睡，設施有點老了，裝修看過去有十幾年的歷史，面積也不是特別大。有個陽台非常棒，雖然陽台趴着一台空調室外機。