The Chancellor Hotel

I have had a pleasure to stay one night in this hotel with my son after a trip from hell when they canceled our flight, this hotel give me vibes of" family hotel " not the luxury hotels we usually go to, however Mr Rajiv has been incredibly helpful and most friendliest person I have met, him and rest of the staff made our stay super comfortable. Rooms are decent size, pool was cleaned and warm, few steps away you get to beautiful park with botanic garden and zoo,to go to airport took us about 40 minutes

Visited with some friends as girls getaway. We were able to book and check in with no issues at all. The stay itself was great. We took a two bedroom suite for 4 people but there were only cups and glasses for 2 people. It was not an issue this time. The rooms were big and we loved the separate seating area. The beds were comfortable but in the morning I noticed how stained one of the pillows were. They really need to be replaced at this point. The shower itself needs to pressure wash or given a good scrub. The shower door didnt want to slide. At breakfast the sugar bowl was almost empty. This was bad considering we were one of two sets of guest there that night. There were no tongs to serve ourselves and we had to ask Luke to refill the kettle and to bring out more bread. All in all the pros outweighed the cons and we will stay there again. Great location. Cars are secured at night. Not sure if the smoke alarms in the rooms were working.

Wow! Double wow, this is unbelievable but not sure who is responsible. This has to be taken as a signal of trickery and you can imagine what next . Let me get to the point, the picture of the hotel is false, that is the official residence of the Archbishop of Port-of -Spain located around the savannah and one of the Magnificent Seven buildings located there. Can someone apologise after this revelation. Maybe confess to Archbishop, place an advertise apologising , the owners have been revealed in this SCAM

The staff does not know the area - they couldn't give us directions to restaurants within walking distance. The room may have been nice for the area, but really no better than a motel 6. The bathroom was in desperate need of maintenance. The pool was a nice area to relax by, but devoid of other guests and the bar wasn't staffed. The hotel indicated breakfast was included, but there was none served at all. Rated as average for the area, but would rate as below average in a broader context.

I have been staying at the Chancellor every year for Carnival since 2019 and cannot express enough how perfect the experience always is! The rooms have been recently renovated and are very nice-- our room included a kitchenette with a refrigerator and microwave and electric kettle. The owners are always around and are not only fun and hospitable, they are responsive to our every need. The staff are also very professional and responsive, even proactive, to our needs. The food is excellent and affordable! And the location is the best, especially during Carnival season! We walk to everything-- the savannah, the Oval, to meet our band for Jouvert and Mas. We love being in close proximity to all the carnival festivities, but at the same time tucked away in our own little oasis at the Chancellor.

There are lots of lovely places to stay close the Savannah and downtown Port of Spain. The Chancellor Hotel is not one of those places anymore (I've stayed here several times, but things have changed!). After agreeing to terms for booking my room for a future stay, the hotel changed the terms after receiving my deposit (a very large deposit over $2500 USD), and refused to give me a refund. I've been coming to Trinidad for years now, and am truly appalled by the management at this hotel. Don't risk staying here, the Normandie is right down the street, the rooms, pool and food are nicer and the staff is amazing. The Hilton is also right there and is a very nice hotel and they just reopened a fancier hotel in the area called The Brix. There are other small guest houses in this area as well. Go to one of these spots instead, you will not regret it. But this hotel has changed and I would not risk it if I were you. They kept my deposit, released my room, rented it out to someone and else and stole my money. Also please note, I do not make it a practice to write negative reviews and always give people the benefit of the doubt. After months of trying to resolve this issue, the only thing left that I can do is help protect my fellow travelers, which I am now determined to do. #ChancellorHotel #Stayatchancellor #hotelintrinidad #chancellorcare #hotelinportofspain