Poppy's on the Lagoon

This resort is no longer suitable for families and is nowhere near what the photos suggest, it is terribly run down. They do not clean or maintain their pools and throughout our 2 week stay one or all of the three pools was green from algae and dirty due to nobody cleaning the leaves or other muck from them regularly (I had to do that myself). The sun loungers were mostly rotten or broken and the lagoon, that they have a beach alongside, is so polluted from sewerage that tourists and residents are advised not to swim in it. As the attraction of this resort was to be close to Port Vila with the added benefit of being on the shores of the lagoon when we visited we had at least envisaged being able to have a relaxing time swimming in the pools and lagoon (as Port Vila was closed down and blockaded due to the recent earthquake) to escape the high temps and humidity. To make matters worse the food was not particularly good and overpriced in comparison to others we visited during our stay, as the facilities here were simply not usable. The continental breakfast was also pretty awful and the same things were served in small portions to you everyday with no choice. Considering many people will have cancelled trips to Vanuatu in January 2025 following the recent earthquake you would have thought the staff and resort would have tried to work a little harder to make our stay an amazing time despite the issues they clearly have (even cleaning the apartments or providing a vacuum for us to clean ourselves would be useful).

Liked; the location was nice and quiet and beautiful view of the lagoon. Unit was nice, clean, spacious. Lovely tropical grounds - but could use some weeding/care! Restaurant on site again very quiet but menu had a bit of everything. Disliked · The pools are all quite small and there is very little room to sit and relax around them. One is immediately infront of reception and the dining room. The sun loungers are all quite old, tatty and broken, the cushions again old and not clean. Its at the bottom of a very steep long driveway which you have to walk up to catch a bus. Its a 15 min walk into town down a very dark road at night. There are a lot of steps too. The kitchen and bathroom are old dark wood and looking very tired and dated now. Breakfast is basic and same everyday. Delivered to room-Toast, cereal, juice, croissant, yoghurt, fruit.

Poppys was fabulous. Would recommend for a family holiday. The grounds and gardens are beautiful. It is a 20 min walk into town but this gives you an opportunity to see Port Vila. Our villa was down near the family pool and was well appointed, clean and very comfortable. The only down side is that they do not explain that the lagoon is not swimmable (it is contaminated so not Poppys fault) you can kayak but no snorkeling or swimming. The staff are amazing, so helpful, friendly and truly wonderful. We actually left all my husbands cards he took out of his wallet (for safety) and the staff found them in the cupboard when we left, they kindly posted them to us in Brisbane for which we were very grateful.

This is the 3rd visit to Poppys for me and first for my mates. We had 3 room villa which suited us just perfectly. The staff were super friendly as they have been every visit and the location is perfect to access everything. The only down 2 downsides are 1 (and this is outside the resorts control) is the dogs and roosters on the neighbouring property that woke us without fail everyday between 3 and 4 am. and (2) the food is average compared to a lot of other places so we chose to eat out most nights. The breakfast trays delivered to room each morning were great however missed the previous visits were it used to all be down in eating area and you got to mix with other guests.

Would not stay again. Stayed at many places in Port Vila, all have pro's & cons. We booked with breakfast included, the restaurant was closed & we were given bread, butter, cereal, jam at our door. Would have been nice just to tell the truth on the site that there was no sit down breakfast. The cold 'breakfast' that was given was terrible.The road out of the resort is just impossible, very very long & extremely steep so outside of young people you can forget walking to get food (which you will have to do) Place was very run down.

Would recommend. The rooms, although a bit dated were clean and tidy, the staff very helpful and kind, nothing was a problem for them. The pool was lovely on a hot day. The restaurant area was cool in the evenings, we enjoyed a meal and beers on several nights, although be aware it closes at 7pm. The gardens were lovely and well kept, giving a private feel to each apartment.